CHAPTER 5: TROUBLESHOOTING

If the Pre-boot System Assessment completes successfully, the following message appears “Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).

If you are experiencing memory issues, press <y> else press <n>. The following message is displayed: Pre-boot System Assessment complete.

Press <o> to reboot your computer.

Alienware® Diagnostics

NOTE: Download Dell Drivers and Utilities from My DELL Downloads (downloadstore.dell.com/media) and create your own backup media.

If you experience a problem with your Alienware laptop, run the Alienware Diagnostics before you contact Alienware for technical assistance. It is recommended that you print these procedures before you begin.

NOTE: Back up all data before initiating a system recovery.

Review your laptop’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Alienware Diagnostics from the backup disc.

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Dell DRF37, P06T manual Alienware Diagnostics