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CHAPTER 5: TROUBLESHOOTING
Scan the computer for spyware:
If you are experiencing slow computer performance, you frequently receive
Run the PSA Diagnostics:
If all tests run successfully, the error condition is related to a software problem.
Check the software documentation or contact the software manufacturer for troubleshooting information:
•Ensure that the program is compatible with the operating system installed on your computer.
•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
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