Contents

About this Guide

5

Revision History

5

Audience

5

Contacting Dell

5

Related Publications

5

1 About the SCv2000/SCv2020 Storage System

7

SCv2000/SCv2020 Monitoring and Diagnostics

7

SCv2000/SCv2020 Storage System Hardware

7

SCv2000/SCv2020 Storage System Front Panel Features and Indicators

7

SCv2000/SCv2020 Back-Panel Features and Indicators

9

SCv2000/SCv2020 Storage Controller Features and Indicators

10

SCv2000/SCv2020 Drives

15

2 Replacing SCv2000/SCv2020 Components

17

Safety Precautions

17

Installation Safety Precautions

17

Electrical Safety Precautions

18

Electrostatic Discharge Precautions

18

General Safety Precautions

18

Pre-Replacement Procedures

19

Sending Diagnostic Data Using Dell SupportAssist

19

Shutting Down a Storage Controller

19

Shutting Down the Storage System

19

Replacing the Front Bezel

20

Replacing Power Supply/Cooling Fan Modules

20

Identifying the Failed Power Supply

20

Identifying the Failed Cooling Fan

22

Replacing a Power Supply/Cooling Fan Module

23

Replacing Hard Drives

25

SCv2000/SCv2020 Storage System Drive Numbering

25

Identifying the Failed Hard Drive

25

Replacing a Hard Drive

27

Replacing the Storage Controller Battery

29

Replacing a Storage Controller

29

Identify the Failed Storage Controller

30

Replace a Single Storage Controller

31

3

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Dell E09J, E10J owner manual Contents