Contents

About this Guide.......................................................................................................5

Revision History.....................................................................................................................................5
Audience................................................................................................................................................5
Contacting Dell......................................................................................................................................5
Related Publications..............................................................................................................................5

1 About the SCv2000/SCv2020 Storage System................................................7

SCv2000/SCv2020 Monitoring and Diagnostics.................................................................................7
SCv2000/SCv2020 Storage System Hardware....................................................................................7
SCv2000/SCv2020 Storage System Front Panel Features and Indicators....................................7
SCv2000/SCv2020 Back-Panel Features and Indicators..............................................................9
SCv2000/SCv2020 Storage Controller Features and Indicators ................................................10
SCv2000/SCv2020 Drives.............................................................................................................15

2 Replacing SCv2000/SCv2020 Components..................................................17

Safety Precautions...............................................................................................................................17
Installation Safety Precautions......................................................................................................17
Electrical Safety Precautions.........................................................................................................18
Electrostatic Discharge Precautions.............................................................................................18
General Safety Precautions...........................................................................................................18
Pre-Replacement Procedures............................................................................................................19
Sending Diagnostic Data Using Dell SupportAssist......................................................................19
Shutting Down a Storage Controller............................................................................................19
Shutting Down the Storage System..............................................................................................19
Replacing the Front Bezel...................................................................................................................20
Replacing Power Supply/Cooling Fan Modules................................................................................20
Identifying the Failed Power Supply.............................................................................................20
Identifying the Failed Cooling Fan................................................................................................22
Replacing a Power Supply/Cooling Fan Module.........................................................................23
Replacing Hard Drives.........................................................................................................................25
SCv2000/SCv2020 Storage System Drive Numbering................................................................25
Identifying the Failed Hard Drive..................................................................................................25
Replacing a Hard Drive..................................................................................................................27
Replacing the Storage Controller Battery..........................................................................................29
Replacing a Storage Controller..........................................................................................................29
Identify the Failed Storage Controller..........................................................................................30
Replace a Single Storage Controller.............................................................................................31
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