Troubleshooting
General
Problem | Possible Solution |
|
|
The Dell™ Wireless | • Ensure that the AC adapter shipped with the Dell Wireless |
Dock power light | Dock is connected to the docking station and to a working |
is Off. | electrical outlet. |
My notebook will | • Disable and enable the Dell Wireless Dock in |
not connect to the | Microsoft® Windows® device manager. |
Dell Wireless Dock |
|
and the power light |
|
is on. |
|
•Ensure that the notebook is within six meters of the Dell Wireless Dock and there are no objects obstructing the line of sight between them.
•Ensure that the wireless USB radio is on by checking the wireless USB manager’s UWB Radio and Host Settings window.
•Ensure that the Dell Wireless Dock has an icon in the
Connection Manager.
•If there is a device icon in the Connection Manager for your Dell Wireless Dock, click on the icon and select
Connect under the Options menu or select Automatically connect within range under Connection Mode.
•If you continue to have connection problems, press and hold the reset button for 10 seconds to reset the Dell Wireless Dock to the original factory settings. This deletes all associations. You must associate all the devices again.
Troubleshooting
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