Troubleshooting 31
Troubleshooting

General

Problem Possible Solution
The Dell™ Wireless
Dock power light
isOff.
• Ensure that the AC adapter shipped with the Dell Wireless
Dock is connected to the docking station and to a working
electrical outlet.
My notebook will
notconnect to the
DellWireless Dock
andthe power light
ison.
• Disable and enable the Dell Wireless Dock in
Microsoft®Windows® device manager.
• Ensure that the notebook is within six meters of the
DellWireless Dock and there are no objects obstructing
theline of sight between them.
• Ensure that the wireless USB radio is on by checking
thewireless USB manager’s
UWB Radio and
HostSettings
window.
• Ensure that the Dell Wireless Dock has an icon in the
Connection Manager
.
• If there is a device icon in the
Connection Manager
for
your Dell Wireless Dock, click on the icon and select
Connect
under the
Options
menu or select
Automatically
connect within range
under
Connection Mode
.
• If you continue to have connection problems, press and
hold the reset button for 10 seconds to reset the Dell
Wireless Dock to the original factory settings. This deletes
all associations. You must associate all the devices again.
0HPCHA00.book Page 31 Thursday, October 22, 2009 4:05 PM