
Table 
| Problem | Probable Cause | Corrective Action | 
| 
 | 
 | 
 | 
| Unable to add a node to | The new node cannot | Ensure that the new cluster | 
| the cluster. | access the shared | node can enumerate the cluster | 
| 
 | disks. | disks using Windows Disk | 
| 
 | The shared disks are | Administration. If the disks do | 
| 
 | not appear in Disk | |
| 
 | enumerated by the | |
| 
 | Administration, check the | |
| 
 | operating system | |
| 
 | following: | |
| 
 | differently on the | |
| 
 | 
 | |
| 
 | cluster nodes. | • Check all cable connections | 
| 
 | 
 | • Check all zone configurations | 
| 
 | 
 | • Check the LUN Settings. Use | 
| 
 | 
 | the "Advanced" with | 
| 
 | 
 | "Minimum" option | 
| 
 | 
 | 
 | 
| 
 | One or more nodes | Configure the Internet | 
| 
 | may have the Internet | Connection Firewall to allow | 
| 
 | Connection Firewall | communications that are | 
| 
 | enabled, blocking | required by the MSCS and the | 
| 
 | RPC communications | clustered applications | 
| 
 | between the nodes. | or services. | 
| 
 | 
 | See Microsoft Knowledge Base | 
| 
 | 
 | article KB883398 at the | 
| 
 | 
 | Microsoft Support website at | 
| 
 | 
 | support.microsoft.com for more | 
| 
 | 
 | information. | 
| 
 | 
 | 
 | 
| The disks on the shared | This situation is | No action required. | 
| cluster storage appear | normal if you stopped | 
 | 
| unreadable or | the Cluster Service. If | 
 | 
| uninitialized in | you are running | 
 | 
| Windows Disk | Windows Server 2003, | 
 | 
| Administration | this situation is | 
 | 
| 
 | normal if the cluster | 
 | 
| 
 | node does not own the | 
 | 
| 
 | cluster disk. | 
 | 
Appendix:Troubleshooting
51
