Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

Attempts to connect to

The Cluster Service

Verify that the Cluster Service is

a cluster using Cluster

has not been started.

running and that a cluster has

Administrator fail.

A cluster has not been

been formed. Use the Event

 

formed on the system. Viewer and look for the

 

The system has just

following events logged by the

 

Cluster Service:

 

been booted and

 

 

 

services are still

Microsoft Cluster

 

starting.

 

Service successfully

 

 

 

 

formed a cluster on

 

 

this node.

 

 

or

 

 

Microsoft Cluster

 

 

Service successfully

 

 

joined the cluster.

 

 

If these events do not appear in

 

 

Event Viewer, see the Microsoft

 

 

Cluster Service Administrator’s

 

 

Guide for instructions on

 

 

setting up the cluster on your

 

 

system and starting the

 

 

Cluster Service.

 

 

 

 

The cluster network

Configure the Internet

 

name is not

Connection Firewall to allow

 

responding on the

communications that are

 

network because the

required by MSCS and the

 

Internet Connection

clustered applications

 

Firewall is enabled on

or services.

 

one or more nodes.

See Microsoft Knowledge Base

 

 

article KB883398 at the Microsoft Support website at support.microsoft.com for more information.

Appendix:Troubleshooting

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Dell EMC AX4-5 manual If these events do not appear