Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

One of the nodes takes a

The node-to-node

Check the network cabling.

long time to join the

network has failed due

Ensure that the node-to-node

cluster.

to a cabling or

interconnection and the public

or

hardware failure.

network are connected to the

 

correct NICs.

One of the nodes fail to

 

 

 

join the cluster.

Long delays in node-

Verify that the nodes can

 

 

to-node

communicate with each other

 

communications may

by running the ping command

 

be normal.

from each node to the other

 

 

node. Try both the host name

 

 

and IP address when using the

 

 

ping command.

 

 

 

 

One or more nodes

Configure the Internet

 

may have the Internet

Connection Firewall to allow

 

Connection Firewall

communications that are

 

enabled, blocking

required by the Microsoft®

 

Remote Procedure

Cluster Service (MSCS) and the

 

Call (RPC)

clustered applications

 

communications

or services.

 

between the nodes.

See Microsoft Knowledge Base

 

 

 

 

article KB883398 at the

 

 

Microsoft Support website at

 

 

support.microsoft.com for more

 

 

information.

48

Appendix:Troubleshooting

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Dell EMC AX4-5 manual AppendixTroubleshooting