Dell EMC AX4-5 On the Windows desktop, Click Manage, Computer, Click Services, Services window

Table A-1. General Cluster Troubleshooting (continued)

Problem	Probable Cause	Corrective Action
Cluster Services does	The Windows	Perform the following steps:
not operate correctly on	Internet Connection	1 On the Windows desktop,
a cluster running	Firewall is enabled,		right-click My Computer and
Windows Server 2003	which may conflict		click Manage.
and the Internet	with Cluster Services.	2	In the Computer
Firewall enabled.
			Management window, double-
			click Services.
		3	In the Services window,
			double-click Cluster Services.
		4	In the Cluster Services
			window, click the Recovery
			tab.
		5	Click the First Failure drop-
			down arrow and select Restart
			the Service.
		6	Click the Second Failure
			drop-down arrow and select
			Restart the service.
		7	Click OK.

For information on how to configure your cluster with the Windows Internet Connection Firewall enabled, see Microsoft Base (KB) articles 258469 and 883398 at the Microsoft Support website at support.microsoft.com and the Microsoft Windows Server 2003 Technet website at www.microsoft.com/technet.

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Appendix:Troubleshooting