Light Pattern | Problem Description | Suggested Resolution |
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|
|
| Memory modules are detected, but a | • If you have one memory module |
| memory failure has occurred. | installed, reinstall it and restart the |
|
| computer. For information on |
|
| reinstalling memory modules, see your |
|
| online User’s Guide. |
|
| • If you have two or more memory |
|
| modules installed, remove the modules, |
|
| reinstall one module, and then restart |
|
| the computer. If the computer starts |
|
| normally, reinstall an additional module. |
|
| Continue until you have identified a |
|
| faulty module or reinstalled all modules |
|
| without error. |
|
| • If available, install properly working |
|
| memory of the same type into your |
|
| computer. |
|
| • If the problem persists, contact Dell. For |
|
| information on contacting Dell, see your |
|
| online User’s Guide. |
|
|
|
| A possible graphics card failure has | • If the computer has a graphics card, |
| occurred. | remove the card, reinstall it, and then |
|
| restart the computer. |
|
| • If the problem still exists, install a |
|
| graphics card that you know works and |
|
| restart the computer. |
|
| • If the problem persists or the computer |
|
| has integrated graphics, contact Dell. |
|
| For information on contacting Dell, see |
|
| your online User’s Guide. |
|
|
|
| A possible floppy or hard drive failure has | Reseat all power and data cables and |
| occurred. | restart the computer. |
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.
Quick Reference Guide |
| 33 |
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