Network Problems, PC Card Problems | Dell H7228 manual

REINSTALL THE MOUSE DRIVER — See page 49.

CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 52.

Network Problems

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is connected as shown on page 16.

CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — No light indicates that no network communication exists. Replace the network cable.

link activity light		network integrity light

RESTART THE COMPUTER AND TR Y TO LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 52.

PC Card Problems

NOTE: Your computer is designed for 16-bit PCMCIA cards only. Do not use a 32-bit CardBus.

CHECK THE PC CARD — Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS® — Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed.

Solving Problems

35

Image 35

Dell H7228 manual Network Problems, PC Card Problems, Link activity light

Contents

USB 2.0 connectors Ieee 1394 connector Dell Dimension 4600C Abbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Appendix Safety Instructions Safety Instructions W . d e l l . c o m s u p p o r t . d e l l . c o m Microsoft Windows License Label Tips on using WindowsHow to clean my computer Finding Information for Your Computer Support questions Answers to technical serviceDownloads Drivers, patches, and software updates How to use Windows XP Setting Up and Using Your Computer Connecting the AC Adapter Japan only Screw Tabs Tab holes Setting Up and Using Your ComputerAttaching and Removing the Computer Stand Setting Up a Printer Screws Clips Parallel printer Cable Notches Connecting a Parallel PrinterParallel connector on computer Printer Cable USB connector on computer Connecting a USB Printer Ieee 1394 connector Ieee 1394 cable Connecting an Ieee 1394 Device OptionalSetting Up a Home and Office Network Connecting to a Network Adapter Network cable Network Setup Wizard Setting Up Your Internet Connection Connecting to the Internet Copying CDs and DVDs How to Copy a CD or DVD Helpful Tips Using Blank CD-Rs and CD-RWsHyper-Threading Turning Off Your Computer Booting to a USB Device Setting Up and Using Your Computer Solving Problems Finding Solutions W . d e l l . c o m s u p p o r t . d e l l . c o m See Finding Help Information Battery Problems Problems writing to a CD-RW drive Drive ProblemsCD drive problems Hard drive problems Mail, Modem, and Internet ProblemsDVD drive problems Solving Problems Operating System not Found Contact Dell see Error Messages Program crashes repeatedly General ProblemsComputer stops responding Program stops responding Solid blue screen appears Other software problems General hardware problems Other technical problems Keyboard Problems Ieee 1394 Device Problems Mouse Problems Link activity light Network ProblemsPC Card Problems Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution Identified a faulty module or Modules installed, removeModules, reinstall one module Normally, reinstall an additional See page 66, and restart Remove the card and reinstall itIf the problem persists or If the computer has a video card Dell Diagnostics Option Function Starting the Dell Diagnostics Tab Function What Is a Driver?Drivers Identifying Drivers Restoring Your Operating System Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Enabling System Restore Adding Parts Front and Back View of the ComputerFront View Instead, perform an operating system shutdown Unexpectedly restartMore information Back View Network jack Modem jack Reattaching the Front Door Front door Opening the Computer CoverHinge arms Closed position Back of computer Adding Parts Cable security tab Looking Inside Your Computer System Board PC Card Types Adding PC Cards Optional Installing a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Hinged lever Filler bracket Notch Lever Tab card clip AGP connector PCI connectorRemoving a Video Card DDR Memory Overview Installing a Video CardAdding Memory Installing Memory Notch Memory module Cutouts Crossbar Securing clips Connector Removing Memory Closing the Computer Cover Expansion Bus SpecificationsMicroprocessor System Information Video Ports and ConnectorsMemory Drives Controls and Lights PowerAudio Network 914 m 3000 ft EnvironmentalIs 914 m 3000 ft Standard Settings System Setup Screens Clearing Forgotten PasswordsViewing Settings Replacing the Battery Battery Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. Only FCC Identification Information Contacting Dell Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index 101 Index 102 Index Index Index 103 Index 104