Troubleshooting Tips

CAUTION: Always unplug your computer from the electrical outlet before opening the cover.

NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com.

Using the Hardware Troubleshooter

1Click the Windows Vista Start button , and click Help and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.

3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Tips

If a device does not work, ensure that the device is properly connected.

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s).

If an error message occurs in a program, see the program documentation.

Power Problems

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance.

The diagnostic lights on the front of the computer along with the status of the power button indicate the potential problem with the system. Consult the following table in case of a power problem.

Troubleshooting Tips

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Dell K080D manual Troubleshooting Tips, Using the Hardware Troubleshooter, Power Problems