Dell Optiplex 960 Setup and Quick Reference Guide
August K080D
Contents
Using the Hardware Troubleshooter
Lockups and Software Problems Dell Technical Update Service
Microsoft Windows Vista Operating
Returning Items for Warranty Repair or Credit
Automated Order-Status Service
Contents
Power button, power light Optical drive About Your Computer
WiFi optional light
About Your Computer
Mini Tower Front View
Mini Tower Back View
Power connector
Mini Tower Back Panel Connectors
PS2 mouse connector Serial connector
Space for optional wireless connector
Desktop Front View
Link integrity light Diagnostic lights About Your Computer
Security screw also an option
Desktop Back View
Desktop Back Panel Connectors
Small Form Factor- Front View
Optical-drive slim-line
Drive or memory card reader
Small Form Factor- Back View
Small Form Factor- Back Panel Connectors
About Your Computer
Setting Up Your Computer
Quick Setup
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Computer has the optional WiFi Adapter Capability
Internet service Cable or DSL modem
USB wireless adapter
Desktop computer with network
Installing Your Computer in an Enclosure
Setting Up Your Computer
Setting Up Your Internet Connection
Connecting to the Internet
Transferring Information to a New Computer
Microsoft Windows Vista Operating System
Microsoft Windows XP
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Specifications
PCIe x16 graphics card slot
Small Form Factor one connector
Mini Tower two connectors
Expansion Bus Bus speed
Gbps and 3.0 Gbps Sata
Two 2.5-inch HDDs
Floppy drive Mini Tower and Desktop one 34-pin connector
HDDs
Available device
Connector available in all platforms
Back-panel USB connectors
Back panel one line-out connector
ESATA One eSATA connector available in all platforms Serial
Amber light a boot failure has occurred. See
For power-on state
Power Problems on
Diagnostic light Amber Specifications
Rear of computer Power supply light
WiFi optional link light
Controls and Lights Network link light
Mini Tower 165 W
115/230 VAC
Equivalent to 50 in/sec 127 cm/sec
Equivalent to 20 in/sec 51 cm/sec
Specifications
Using the Hardware Troubleshooter
Troubleshooting Tips
Power Problems
Troubleshooting Tips
Working by testing it with another
Ensure that any power strips being
Outlet and press the power button
Devices to verify that the computer
Failure has occurred Rear of the power supply unit. If
Possible Power off computer, leaving Motherboard, power
LED next to the switch illuminates
Problem may be with your
Normally, continue to install
Light Pattern Problem Description Suggested Resolution
Faulty module or reinstalled all
Modules without error. If only one
If the problem persists,
Installed properly Power supply unit
Has occurred If the computer boots, add
Battery failure has Minute, reinstall the battery,
Failure has occurred Information for your computer
Identified a faulty module or
Memory failure has Occurred
Restart the computer. If
Memory Placement exist Configuration or
Detected, but a For memory module/connector
Compatibility error
Are detected
Installed on your computer
System setup to ensure the boot
Determine if a conflict exists by
Card failure has
Memory Problems
Standby mode Mouse, or press the power button to
Resume normal operation
Lockups and Software Problems
Other software problems
Dell Technical Update Service Dell Diagnostics
Insert the Drivers and Utilities media
Reinstalling Drivers and Utilities
Reinstalling Software
Reinstalling Software
Drivers
Properties Click the Drivers tab→ Roll Back Driver
Restoring Your Operating System
You can restore your operating system in the following ways
Using Dell Factory Image Restore
Using Microsoft Windows System Restore
Using the Operating System Media
Reinstalling Software
Finding Information
Overview, features, setup,
Using and maintaining devices
Configuration information
Dell Technology Guide About your operating system
Getting Help
Obtaining Assistance
Getting Help
Fast Call for Help
Loading iAMT drivers on installation
DellConnect Online Services
Technical Support and Customer Service
Problems With Your Order
AutoTech Service
Automated Order-Status Service
Getting Help
Before You Call
Page
Contacting Dell
Index
Index
Reinstalling, 57 System Restore
Power, 35 processor
Reinstalling, 57 System Restore