Using the Operating System Media | Dell K080D manual

photos, and music files) on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using Dell Factory Image Restore.

NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.

1Turn on the computer.

2When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window.

3Select Repair Your Computer.

The System Recovery Options window appears.

4Select a keyboard layout and click Next.

5To access the recovery options, log on as a local user.

6To access the command prompt, type administrator in the User name field, then click OK.

7Click Dell Factory Image Restore.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

8On the Dell Factory Image Restore welcome screen, click Next.

The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

9Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.

The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

10Click Finish to restart the computer.

Using the Operating System Media

Before reinstalling the operating system, try the following:

•Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 52)

Reinstalling Software

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Dell K080D manual Using the Operating System Media

Contents

Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Lockups and Software Problems Dell Technical Update Service Using the Hardware TroubleshooterMicrosoft Windows Vista Operating Returning Items for Warranty Repair or Credit Automated Order-Status Service Contents Mini Tower Front View WiFi optional lightPower button, power light Optical drive About Your Computer About Your Computer Mini Tower Back View Space for optional wireless connector Mini Tower Back Panel ConnectorsPower connector PS2 mouse connector Serial connector Desktop Front View Link integrity light Diagnostic lights About Your Computer Security screw also an option Desktop Back View Desktop Back Panel Connectors Optical-drive slim-line Small Form Factor- Front ViewDrive or memory card reader Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Desktop computer with network Internet service Cable or DSL modemComputer has the optional WiFi Adapter Capability USB wireless adapter Installing Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the Internet Microsoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Gbps and 3.0 Gbps Sata Mini Tower two connectorsSmall Form Factor one connector Expansion Bus Bus speed Available device Floppy drive Mini Tower and Desktop one 34-pin connectorTwo 2.5-inch HDDs HDDs ESATA One eSATA connector available in all platforms Serial Back-panel USB connectorsConnector available in all platforms Back panel one line-out connector Diagnostic light Amber Specifications For power-on stateAmber light a boot failure has occurred. See Power Problems on Mini Tower 165 W WiFi optional link lightRear of computer Power supply light Controls and Lights Network link light 115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/sec Specifications Troubleshooting Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power Problems Devices to verify that the computer Ensure that any power strips beingWorking by testing it with another Outlet and press the power button Problem may be with your Possible Power off computer, leaving Motherboard, powerFailure has occurred Rear of the power supply unit. If LED next to the switch illuminates Modules without error. If only one Light Pattern Problem Description Suggested ResolutionNormally, continue to install Faulty module or reinstalled all Battery failure has Minute, reinstall the battery, Installed properly Power supply unitIf the problem persists, Has occurred If the computer boots, add Restart the computer. If Identified a faulty module orFailure has occurred Information for your computer Memory failure has Occurred Are detected Detected, but a For memory module/connectorMemory Placement exist Configuration or Compatibility error Card failure has System setup to ensure the bootInstalled on your computer Determine if a conflict exists by Standby mode Mouse, or press the power button to Memory ProblemsResume normal operation Lockups and Software Problems Other software problems Dell Technical Update Service Dell Diagnostics Insert the Drivers and Utilities media Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Reinstalling Software Properties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following ways Using Dell Factory Image Restore Using Microsoft Windows System Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Using and maintaining devicesOverview, features, setup, Configuration information Obtaining Assistance Getting HelpGetting Help Fast Call for Help Loading iAMT drivers on installation DellConnect Online Services Technical Support and Customer Service AutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Index Index Reinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore