130 | Dell M1530 manual

130

Troubleshooting

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Dell M1530 owner manual 130

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m November RU335 Contents Using the Keyboard and Touchpad Customizing the Touch Pad Connecting Your Computer to a TV or Copying CD, DVD, Checking Your Wireless Network Card Contents Connecting a Network orSetting Up a Network Removing an ExpressCard or Blank Setting Up a New Wlan Using a Dell Technical Update Service Lockups and Software Problems Mail, Modem, and Internet ProblemsExternal Keyboard problems Dell MediaDirect problems 115 Reinstalling Drivers and Utilities 121114 123 131 153 Definition of Dell-Installed Software Using the System Setup ProgramViewing the System Setup Screen Computer, Keyboard, and Display Drivers for my computer Finding InformationWhat Are You Looking For? Find It Here Device documentation Diagram may vary What Are You Looking For? Find It Here Warranty informationMicrosoft Windows Product Key Other Dell customers Updates appropriate for your ConfigurationSite Drivers & Downloads Glass Click the topic that describes your Problem How to work with programs and files Click StartHow to personalize my desktop Computing environment Operating System Media Finding Information Connecting to the Internet Setting Up Your ComputerSetting Up Your Computer Setting Up Your Internet Connection Transferring Information to a New Computer Setting Up a PrinterPrinter Cable Connecting a USB Printer Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies Front View About Your ComputerAbout Your Computer Dual digital microphones About Your Computer Device Status Lights Page About Your Computer Hdmi connector Ieee 1394a connector AC adapter connector USB connector VGA connectorLeft Side View ExpressCard slot Right Side ViewSecurity cable slot About Your Computer USB Connector Battery Air vent Off No signal foundBack View About Your Computer Battery Battery release latch Battery charge/health gauge Bottom View About Your Computer About Your Computer Numeric Keypad Using the Keyboard and TouchpadKey Combinations Advanced tab in the Power Options Power ManagementAdjusting Keyboard Settings Microsoft Windows Logo Key Functions Touch Pad Touch pad Customizing the Touch Pad Using the Display Adjusting Brightness Setting Display Resolution and Refresh Rate Battery Performance Using a BatteryUsing a Battery Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Charge Gauge Low-Battery Warning Conserving Battery PowerConfiguring Power Management Settings Charging the Battery Using the Sleep Power State Replacing the Battery Battery Storing a Battery Using a Battery Playing Media Using MultimediaUsing Multimedia Drive opening Playing Media Using Dell Travel Remote DVD player includes the following basic buttons Skip Forward How to Copy a CD, DVD or BD Copying CD, DVD, and Blu-ray Disc BD Media Using Blank CD, DVD, and BD Media Media Type Read Write Rewritable Helpful Tips Blu-ray Drives Volume icon Adjusting the VolumeMute icon Using Multimedia Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Connector Video TV-out connector Component video adapterGreen component video-output Hdmi connector Using Multimedia Hdmi Audio connector Video and Standard Audio Audio input connector Component Video and Standard Audio Standard audio cable Composite Video and Standard Audio Composite video cable Enabling the Display Settings for a TV Using Multimedia Camera indicator Using the CameraAccessing the Camera’s Help File Using the Camera Manually Adjusting the Camera Settings Creating a Picture or a Video ExpressCard Blanks Using ExpressCardsUsing ExpressCards ExpressCard/34 Installing an ExpressCard Removing an ExpressCard or Blank Using the Memory Card Reader Using the Memory Card ReaderInstalling a Memory Card Memory Card Blanks Removing a Memory Card or Blank Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Completing the Connection to the Wlan Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Dell Wi-Fi Catcher Network Locator Enabling/Disabling the Dell Mobile Broadband Card Setting Up and Using Networks Security Cable Lock Securing Your ComputerSecuring Your Computer Passwords Fingerprint Reader Computer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service Troubleshooting Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear Insert your Drivers and Utilities media Option Function Dell Support Center Tab Function Dell Support Dell PC CheckUp Dell PC Tune-UpClick, or right-click the icon Dell Network Assistant DellConnect Optical drive problems Drive ProblemsProblems writing to an optical drive Hard drive problems Mail, Modem, and Internet Problems100 101 Error Messages Do not use these characters in filenames 103 104 105 Drive and try again Contact the ExpressCard manufacturer ExpressCard ProblemsIeee 1394 Device Problems 107 External Keyboard problems Keyboard ProblemsShut down the computer Disconnect the external keyboard 108 Computer does not start Lockups and Software ProblemsUnexpected characters Computer stops responding Program stops responding or crashes repeatedly Dell MediaDirect problemsMenu to access Dell MediaDirect Help Solid blue screen appears Other software problems 111 Run the Dell Diagnostics see Dell Diagnostics on Memory ProblemsNetwork Problems 112 Mobile Broadband Wireless Wide Area Network Wwan Power Problems113 114 Scanner Problems Printer Problems115 No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers No sound from headphones Remote Control Problems117 Touch Pad or Mouse Problems Video and Display Problems Glare, which can cause poor picture quality If the display is blankIf the display is difficult to read 119 Drivers What Is a Driver?If only part of the display is readable Identifying Drivers Reinstalling Drivers and Utilities121 Using the Drivers and Utilities Media Manually Reinstalling Drivers 123 Restoring Your Microsoft Windows Vista Operating System 124 Using Windows Vista System Restore 125 Troubleshooting Restoring the Computer to the Default Factory Configuration 127 Using the Operating System Media Before You Begin 129 130 Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended Tools Before Working Inside Your Computer Hard Drive 133 Removing the Hard Drive Returning a Hard Drive to Dell Replacing the Hard Drive135 Removing the Center Control Cover and Hinge Covers Center Control Cover and Hinge Covers136 137 Replacing the Center Control Cover and Hinge Covers KeyboardCenter control cover 139 Follow the procedures in Before You Begin onRemoving the Keyboard Keyboard tabs Removing the Memory Module MemoryReplacing the Keyboard 140 141 M2.5 x 5-mm screw Replacing the Memory Module Securing clips Memory module 143 Tab Battery bay Wireless Mini CardsSubscriber Identity Module Removing a Wlan Card 145 Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card 147 Disconnect the two antenna cables from the Wwan card Removing the FCM Flash Cache ModuleReplacing a Wwan Card 149 Remove the M2 x 3-mm securing screw Remove the FCM Replacing the FCMFCM Card 151 Internal Card With Bluetooth Wireless TechnologyRemoving the Card Box Card Replacing the Card Packing the Computer Traveling With Your ComputerIdentifying Your Computer Traveling With Your Computer Traveling by Air Travel Tips154 155 Getting HelpObtaining Assistance Getting Help Technical Support and Customer Service DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service Product Information Before You Call Returning Items for Warranty Repair or Credit158 Diagnostics Checklist 159 Contacting Dell 161 SpecificationsSpecifications Processor 162 163 164 Width 165Height Diagonal Camera Weight166 Depth Operating 167Computer off Storage 65W 168Length 90W 169 Environmental 170 171 Using the System Setup ProgramAppendix Appendix System Setup Screen Viewing the System Setup ScreenCommonly Used Options Performing a One-Time Boot 173 Cleaning Your Computer Computer, Keyboard, and Display Media Touch PadMouse 175 Dell Technical Support Policy U.S. Only 176 Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only FCC Class B 178 Macrovision Product NoticeAffairs 179 GlossaryGlossary 180 181 Device driver See driver 182Docking device See APR 183 184 185 186 187 Module bay See media bay 188NIC See network adapter 189 190 191 192 193 Video resolution See resolution 194 195 196 197 IndexIndex Index 199 Index 201 Index 203 204