W . d e l l . c o m s u p p o r t . d e l l . c o m
November RU335
Contents
Customizing the Touch Pad
Using the Keyboard and Touchpad
Copying CD, DVD,
Connecting Your Computer to a TV or
Setting Up a Network
Connecting a Network or
Checking Your Wireless Network Card Contents
Removing an ExpressCard or Blank
Dell Technical Update Service
Setting Up a New Wlan Using a
External Keyboard problems
Mail, Modem, and Internet Problems
Lockups and Software Problems
Dell MediaDirect problems
114
Reinstalling Drivers and Utilities 121
115
123
131
153
Viewing the System Setup Screen
Using the System Setup Program
Definition of Dell-Installed Software
Computer, Keyboard, and Display
What Are You Looking For? Find It Here
Finding Information
Drivers for my computer
Device documentation
Diagram may vary
What Are You Looking For? Find It Here Warranty information
Microsoft Windows Product Key
Site
Updates appropriate for your Configuration
Other Dell customers
Drivers & Downloads
How to personalize my desktop
How to work with programs and files Click Start
Glass Click the topic that describes your Problem
Computing environment
Operating System Media
Finding Information
Connecting to the Internet
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Internet Connection
Transferring Information to a New Computer
Setting Up a Printer
Printer Cable
Connecting a USB Printer
Surge Protectors
Power Protection Devices
Line Conditioners
Uninterruptible Power Supplies
Front View
About Your Computer
About Your Computer
Dual digital microphones
About Your Computer
Device Status Lights
Page
About Your Computer
Hdmi connector Ieee 1394a connector
AC adapter connector USB connector VGA connector
Left Side View
ExpressCard slot
Right Side View
Security cable slot About Your Computer
USB Connector
Battery Air vent
Off No signal found
Back View
About Your Computer
Bottom View
Battery Battery release latch Battery charge/health gauge
About Your Computer
About Your Computer
Numeric Keypad
Using the Keyboard and Touchpad
Key Combinations
Adjusting Keyboard Settings
Power Management
Advanced tab in the Power Options
Microsoft Windows Logo Key Functions
Touch pad
Touch Pad
Customizing the Touch Pad
Adjusting Brightness
Using the Display
Setting Display Resolution and Refresh Rate
Battery Performance
Using a Battery
Using a Battery
Dell QuickSet Battery Meter
Checking the Battery Charge
Charge Gauge
Microsoft Windows Battery Meter
Low-Battery Warning
Conserving Battery Power
Configuring Power Management Settings
Using the Sleep Power State
Charging the Battery
Battery
Replacing the Battery
Storing a Battery
Using a Battery
Using Multimedia
Using Multimedia
Playing Media
Drive opening
DVD player includes the following basic buttons
Playing Media Using Dell Travel Remote
Skip Forward
Copying CD, DVD, and Blu-ray Disc BD Media
How to Copy a CD, DVD or BD
Media Type Read Write Rewritable
Using Blank CD, DVD, and BD Media
Blu-ray Drives
Helpful Tips
Volume icon
Adjusting the Volume
Mute icon Using Multimedia
Using Dell MediaDirect
Adjusting the Picture
Connecting Your Computer to a TV or Audio Device
Connector
Video TV-out connector Component video adapter
Green component video-output
Hdmi
Hdmi connector Using Multimedia
Video and Standard Audio
Audio connector
Component Video and Standard Audio
Audio input connector
Standard audio cable
Composite Video and Standard Audio
Composite video cable
Enabling the Display Settings for a TV
Using Multimedia
Accessing the Camera’s Help File
Using the Camera
Camera indicator
Using the Camera
Creating a Picture or a Video
Manually Adjusting the Camera Settings
Using ExpressCards
Using ExpressCards
ExpressCard Blanks
ExpressCard/34
Removing an ExpressCard or Blank
Installing an ExpressCard
Installing a Memory Card
Using the Memory Card Reader
Using the Memory Card Reader
Memory Card Blanks
Removing a Memory Card or Blank
Connecting a Network or Broadband Modem Cable
Setting Up and Using Networks
Setting Up and Using Networks
Checking Your Wireless Network Card
Wireless Local Area Network Wlan
What You Need to Establish a Wlan Connection
Setting Up and Using Networks
Setting Up and Using Networks
Completing the Connection to the Wlan
Connecting to a Wlan
Mobile Broadband/Wireless Wide Area Network Wwan
Checking Your Dell Mobile Broadband Card
Connecting to a Mobile Broadband Network
Enabling/Disabling the Dell Mobile Broadband Card
Dell Wi-Fi Catcher Network Locator
Setting Up and Using Networks
Security Cable Lock
Securing Your Computer
Securing Your Computer
Fingerprint Reader
Passwords
If Your Computer Is Lost or Stolen
Computer Tracking Software
Securing Your Computer
Dell Technical Update Service
Troubleshooting
Dell Diagnostics
Troubleshooting
During the assessment, answer any questions that appear
Press and hold the Fn key while powering the computer on
Insert your Drivers and Utilities media
Option Function
Tab Function
Dell Support Center
Dell Support
Dell PC CheckUp
Dell PC Tune-Up
Click, or right-click the icon
DellConnect
Dell Network Assistant
Optical drive problems
Drive Problems
Problems writing to an optical drive
Hard drive problems
Mail, Modem, and Internet Problems
100
101
Error Messages
103
Do not use these characters in filenames
104
105
Drive and try again
Ieee 1394 Device Problems
ExpressCard Problems
Contact the ExpressCard manufacturer
107
External Keyboard problems
Keyboard Problems
Shut down the computer Disconnect the external keyboard 108
Unexpected characters
Lockups and Software Problems
Computer does not start
Computer stops responding
Menu to access Dell MediaDirect Help
Dell MediaDirect problems
Program stops responding or crashes repeatedly
Solid blue screen appears
111
Other software problems
Network Problems
Memory Problems
Run the Dell Diagnostics see Dell Diagnostics on
112
Mobile Broadband Wireless Wide Area Network Wwan
Power Problems
113
114
Scanner Problems
Printer Problems
115
No sound from integrated speakers
Sound and Speaker Problems
No sound from external speakers
No sound from headphones
Remote Control Problems
117
Video and Display Problems
Touch Pad or Mouse Problems
If the display is difficult to read
If the display is blank
Glare, which can cause poor picture quality
119
Drivers
What Is a Driver?
If only part of the display is readable
Identifying Drivers
Reinstalling Drivers and Utilities
121
Using the Drivers and Utilities Media
123
Manually Reinstalling Drivers
124
Restoring Your Microsoft Windows Vista Operating System
125
Using Windows Vista System Restore
Troubleshooting
127
Restoring the Computer to the Default Factory Configuration
Before You Begin
Using the Operating System Media
129
130
Adding and Replacing Parts
Adding and Replacing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
133
Hard Drive
Removing the Hard Drive
Returning a Hard Drive to Dell
Replacing the Hard Drive
135
Removing the Center Control Cover and Hinge Covers
Center Control Cover and Hinge Covers
136
137
Replacing the Center Control Cover and Hinge Covers
Keyboard
Center control cover
Removing the Keyboard
Follow the procedures in Before You Begin on
139
Keyboard tabs
Replacing the Keyboard
Memory
Removing the Memory Module
140
M2.5 x 5-mm screw
141
Securing clips Memory module
Replacing the Memory Module
Tab
143
Battery bay
Wireless Mini Cards
Subscriber Identity Module
145
Removing a Wlan Card
Replacing a Wlan Card
147
Removing a Mobile Broadband or Wwan Card
Disconnect the two antenna cables from the Wwan card
Replacing a Wwan Card
Flash Cache Module
Removing the FCM
149
Remove the M2 x 3-mm securing screw Remove the FCM
Replacing the FCM
FCM Card
Removing the Card
Internal Card With Bluetooth Wireless Technology
151
Box Card
Replacing the Card
Identifying Your Computer
Traveling With Your Computer
Packing the Computer
Traveling With Your Computer
Traveling by Air
Travel Tips
154
Obtaining Assistance
Getting Help
155
Getting Help
DellConnect Online Services
Technical Support and Customer Service
AutoTech Service
Problems With Your Order
Automated Order-Status Service
Product Information
Before You Call
Returning Items for Warranty Repair or Credit
158
159
Diagnostics Checklist
Contacting Dell
Specifications
Specifications
161
Processor
162
163
164
Height
165
Width
Diagonal
166
Weight
Camera
Depth
Computer off
167
Operating
Storage
Length
168
65W
90W
Environmental
169
170
Appendix
Using the System Setup Program
171
Appendix
System Setup Screen
Viewing the System Setup Screen
Commonly Used Options
173
Performing a One-Time Boot
Computer, Keyboard, and Display
Cleaning Your Computer
Mouse
Touch Pad
Media
175
176
Dell Technical Support Policy U.S. Only
FCC Notice U.S. Only
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
FCC Class B
178
Macrovision Product Notice
Affairs
179
Glossary
Glossary
180
181
Device driver See driver
182
Docking device See APR
183
184
185
186
187
Module bay See media bay
188
NIC See network adapter
189
190
191
192
193
194
Video resolution See resolution
195
196
197
Index
Index
Index
199
Index
201
Index
203
204