W . d e l l . c o m s u p p o r t . d e l l . c o m
November RU335
Contents
Using the Keyboard and Touchpad
Customizing the Touch Pad
Connecting Your Computer to a TV or
Copying CD, DVD,
Connecting a Network or
Setting Up a Network
Checking Your Wireless Network Card Contents
Removing an ExpressCard or Blank
Setting Up a New Wlan Using a
Dell Technical Update Service
Mail, Modem, and Internet Problems
External Keyboard problems
Lockups and Software Problems
Dell MediaDirect problems
Reinstalling Drivers and Utilities 121
114
115
123
131
153
Using the System Setup Program
Viewing the System Setup Screen
Definition of Dell-Installed Software
Computer, Keyboard, and Display
Finding Information
What Are You Looking For? Find It Here
Drivers for my computer
Device documentation
Diagram may vary
What Are You Looking For? Find It Here Warranty information
Microsoft Windows Product Key
Updates appropriate for your Configuration
Site
Other Dell customers
Drivers & Downloads
How to work with programs and files Click Start
How to personalize my desktop
Glass Click the topic that describes your Problem
Computing environment
Operating System Media
Finding Information
Connecting to the Internet
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Internet Connection
Transferring Information to a New Computer
Setting Up a Printer
Printer Cable
Connecting a USB Printer
Surge Protectors
Power Protection Devices
Line Conditioners
Uninterruptible Power Supplies
Front View
About Your Computer
About Your Computer
Dual digital microphones
About Your Computer
Device Status Lights
Page
About Your Computer
Hdmi connector Ieee 1394a connector
AC adapter connector USB connector VGA connector
Left Side View
ExpressCard slot
Right Side View
Security cable slot About Your Computer
USB Connector
Battery Air vent
Off No signal found
Back View
About Your Computer
Battery Battery release latch Battery charge/health gauge
Bottom View
About Your Computer
About Your Computer
Numeric Keypad
Using the Keyboard and Touchpad
Key Combinations
Power Management
Adjusting Keyboard Settings
Advanced tab in the Power Options
Microsoft Windows Logo Key Functions
Touch Pad
Touch pad
Customizing the Touch Pad
Using the Display
Adjusting Brightness
Setting Display Resolution and Refresh Rate
Battery Performance
Using a Battery
Using a Battery
Checking the Battery Charge
Dell QuickSet Battery Meter
Microsoft Windows Battery Meter
Charge Gauge
Low-Battery Warning
Conserving Battery Power
Configuring Power Management Settings
Charging the Battery
Using the Sleep Power State
Replacing the Battery
Battery
Storing a Battery
Using a Battery
Using Multimedia
Using Multimedia
Playing Media
Drive opening
Playing Media Using Dell Travel Remote
DVD player includes the following basic buttons
Skip Forward
How to Copy a CD, DVD or BD
Copying CD, DVD, and Blu-ray Disc BD Media
Using Blank CD, DVD, and BD Media
Media Type Read Write Rewritable
Helpful Tips
Blu-ray Drives
Volume icon
Adjusting the Volume
Mute icon Using Multimedia
Adjusting the Picture
Using Dell MediaDirect
Connecting Your Computer to a TV or Audio Device
Connector
Video TV-out connector Component video adapter
Green component video-output
Hdmi connector Using Multimedia
Hdmi
Audio connector
Video and Standard Audio
Audio input connector
Component Video and Standard Audio
Standard audio cable
Composite Video and Standard Audio
Composite video cable
Enabling the Display Settings for a TV
Using Multimedia
Using the Camera
Accessing the Camera’s Help File
Camera indicator
Using the Camera
Manually Adjusting the Camera Settings
Creating a Picture or a Video
Using ExpressCards
Using ExpressCards
ExpressCard Blanks
ExpressCard/34
Installing an ExpressCard
Removing an ExpressCard or Blank
Using the Memory Card Reader
Installing a Memory Card
Using the Memory Card Reader
Memory Card Blanks
Removing a Memory Card or Blank
Connecting a Network or Broadband Modem Cable
Setting Up and Using Networks
Setting Up and Using Networks
Checking Your Wireless Network Card
Wireless Local Area Network Wlan
What You Need to Establish a Wlan Connection
Setting Up and Using Networks
Setting Up and Using Networks
Connecting to a Wlan
Completing the Connection to the Wlan
Mobile Broadband/Wireless Wide Area Network Wwan
Checking Your Dell Mobile Broadband Card
Connecting to a Mobile Broadband Network
Dell Wi-Fi Catcher Network Locator
Enabling/Disabling the Dell Mobile Broadband Card
Setting Up and Using Networks
Security Cable Lock
Securing Your Computer
Securing Your Computer
Passwords
Fingerprint Reader
Computer Tracking Software
If Your Computer Is Lost or Stolen
Securing Your Computer
Troubleshooting
Dell Technical Update Service
Dell Diagnostics
Troubleshooting
Press and hold the Fn key while powering the computer on
During the assessment, answer any questions that appear
Insert your Drivers and Utilities media
Option Function
Dell Support Center
Tab Function
Dell Support
Dell PC CheckUp
Dell PC Tune-Up
Click, or right-click the icon
Dell Network Assistant
DellConnect
Optical drive problems
Drive Problems
Problems writing to an optical drive
Hard drive problems
Mail, Modem, and Internet Problems
100
101
Error Messages
Do not use these characters in filenames
103
104
105
Drive and try again
ExpressCard Problems
Ieee 1394 Device Problems
Contact the ExpressCard manufacturer
107
External Keyboard problems
Keyboard Problems
Shut down the computer Disconnect the external keyboard 108
Lockups and Software Problems
Unexpected characters
Computer does not start
Computer stops responding
Dell MediaDirect problems
Menu to access Dell MediaDirect Help
Program stops responding or crashes repeatedly
Solid blue screen appears
Other software problems
111
Memory Problems
Network Problems
Run the Dell Diagnostics see Dell Diagnostics on
112
Mobile Broadband Wireless Wide Area Network Wwan
Power Problems
113
114
Scanner Problems
Printer Problems
115
No sound from integrated speakers
Sound and Speaker Problems
No sound from external speakers
No sound from headphones
Remote Control Problems
117
Touch Pad or Mouse Problems
Video and Display Problems
If the display is blank
If the display is difficult to read
Glare, which can cause poor picture quality
119
Drivers
What Is a Driver?
If only part of the display is readable
Identifying Drivers
Reinstalling Drivers and Utilities
121
Using the Drivers and Utilities Media
Manually Reinstalling Drivers
123
Restoring Your Microsoft Windows Vista Operating System
124
Using Windows Vista System Restore
125
Troubleshooting
Restoring the Computer to the Default Factory Configuration
127
Using the Operating System Media
Before You Begin
129
130
Adding and Replacing Parts
Adding and Replacing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
Hard Drive
133
Removing the Hard Drive
Returning a Hard Drive to Dell
Replacing the Hard Drive
135
Removing the Center Control Cover and Hinge Covers
Center Control Cover and Hinge Covers
136
137
Replacing the Center Control Cover and Hinge Covers
Keyboard
Center control cover
Follow the procedures in Before You Begin on
Removing the Keyboard
139
Keyboard tabs
Memory
Replacing the Keyboard
Removing the Memory Module
140
141
M2.5 x 5-mm screw
Replacing the Memory Module
Securing clips Memory module
143
Tab
Battery bay
Wireless Mini Cards
Subscriber Identity Module
Removing a Wlan Card
145
Replacing a Wlan Card
Removing a Mobile Broadband or Wwan Card
147
Disconnect the two antenna cables from the Wwan card
Flash Cache Module
Replacing a Wwan Card
Removing the FCM
149
Remove the M2 x 3-mm securing screw Remove the FCM
Replacing the FCM
FCM Card
Internal Card With Bluetooth Wireless Technology
Removing the Card
151
Box Card
Replacing the Card
Traveling With Your Computer
Identifying Your Computer
Packing the Computer
Traveling With Your Computer
Traveling by Air
Travel Tips
154
Getting Help
Obtaining Assistance
155
Getting Help
Technical Support and Customer Service
DellConnect Online Services
Problems With Your Order
AutoTech Service
Automated Order-Status Service
Product Information
Before You Call
Returning Items for Warranty Repair or Credit
158
Diagnostics Checklist
159
Contacting Dell
Specifications
Specifications
161
Processor
162
163
164
165
Height
Width
Diagonal
Weight
166
Camera
Depth
167
Computer off
Operating
Storage
168
Length
65W
90W
169
Environmental
170
Using the System Setup Program
Appendix
171
Appendix
System Setup Screen
Viewing the System Setup Screen
Commonly Used Options
Performing a One-Time Boot
173
Cleaning Your Computer
Computer, Keyboard, and Display
Touch Pad
Mouse
Media
175
Dell Technical Support Policy U.S. Only
176
Definition of Dell-Installed Software and Peripherals
FCC Notice U.S. Only
Definition of Third-Party Software and Peripherals
FCC Class B
178
Macrovision Product Notice
Affairs
179
Glossary
Glossary
180
181
Device driver See driver
182
Docking device See APR
183
184
185
186
187
Module bay See media bay
188
NIC See network adapter
189
190
191
192
193
Video resolution See resolution
194
195
196
197
Index
Index
Index
199
Index
201
Index
203
204