Dell M620 - page 82

Error Code Message Information
CPU0001 Message CPU <
number > has a thermal trip (over-temperature) event.
LCD Message CPU < number > has a thermal trip. Check CPU heat sink.
Details The processor temperature increased beyond the operational range.
Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat-sink.
CPU0002 Message CPU <
number > has failed the built-in self-test (BIST).
Action 1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0003 Message CPU <
number > is stuck in POST.
Action 1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Reduce system configuration to minimum memory and remove all PCI devices. If
system completes POST, update system BIOS. reinstall memory and PCI one
component at a time to meet the original configuration.
3. If the issue persists, see Getting Help.
CPU0004 Message CPU <
number > failed to initialize.
Action 1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0005 Message CPU <
number > configuration is unsupported.
LCD Message CPU < number > configuration is unsupported. Check CPU or BIOS revision.
Details System is unable to boot or may run in a degraded state.
Action Review the technical specifcations for supported processor types.
CPU0006 Message Unrecoverable CPU complex error detected on CPU <
number >.
Details System is unable to boot or may run in a degraded state.
Action 1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
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