4Return Policies; Exchanges. For direct Dell sales, Dell's return policy can be found at http://www.dell.com/policy/ legal/warranty.htm and you agree to those terms. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. For retail sales, returns and exchanges are governed by the policies of the retailer where you purchased the Product.
5Service and Support. Service offerings may vary from Product to Product. In addition to this Agreement's terms and conditions, Dell and/or your
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