32Limited Warranty Terms for Dell-Branded Hardware Products (CanadaOnly)
Dell-branded hardware products purchased in Canada come with
either a 1-year, 2-year, 3-year, or 4-year limited warranty depending
on the product purchased. To determine which warranty came with
your hardware product(s), see your invoice.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship
in your—our end-user customer's—Dell-branded hardware
products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software
added to the Dell-branded hardware products through our
factory-integration system, or the reloading of the software
• Non–Dell-branded and Solution Provider Direct products
and accessories
• Dell-branded consumable products (lamp bulbs for Dell-
branded projectors, toner and ink cartridges for
Dell-branded printers, batteries, and tape media)
• Problems that result from:
– External causes such as accident, abuse, misuse, or
problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product
instructions
– Failure to follow the product instructions or failure to
perform preventive maintenance