39
thirty (30) days from the date of receipt for a credit or a refund of the
purchase price paid, less shipping and handling and applicable
restocking fees.
Exceptions to Dell’s 30-day return policy:
• PowerEdge, PowerConnect and PowerVault products may
be returned within thirty (30) days from the date of receipt,
except that new PowerEdge™ SC servers and N-series
products may only be returned within fourteen (14) days
from the date of receipt.
• Application software or an operating system that has been
installed by Dell may not be returned unless you return the
entire computer under the 30-day return policy.
• Dell/EMC storage products, EMC-branded products, Unisys-
branded products, PowerVault 160T tape libraries,
enterprise software, non-Dell branded enterprise products,
software and/or software licenses purchased under any
type of volume purchase agreement or any non-Dell
customized hardware and/or software product(s) may not
be returned at any time.
Restocking Fees: Unless the product is defective or where otherwise
prohibited by law, a restocking fee of 15% may be charged on
hardware, accessories, peripherals, parts and unopened software.
How to Return: To return products, you must contact Dell Customer
Service at 1-800-847-4096 and receive a Credit Return Authorization
Number within the return policy period applicable to the product you
want to return.
You must ship the products to Dell within five (5) days of the date that
Dell issues the Credit Return Authorization Number. You must:
U721K_A00_bk0.book Page 39 Thursday, March 26, 2009 12:39 PM