thirty (30) days from the date of receipt for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees.
Exceptions to Dell’s
•PowerEdge, PowerConnect and PowerVault products may be returned within thirty (30) days from the date of receipt, except that new PowerEdge™ SC servers and
•Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the
•Dell/EMC storage products,
Restocking Fees: Unless the product is defective or where otherwise prohibited by law, a restocking fee of 15% may be charged on hardware, accessories, peripherals, parts and unopened software.
How to Return: To return products, you must contact Dell Customer Service at
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must:
39