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parts and media-based software that is unopened and still in its
sealed package or, if delivered electronically, software you have not
accepted by clicking the “I agree to these Terms and Conditions"
button, may be returned within 21 days from the date on the packing
slip or invoice for a credit or a refund of the purchase price paid, less
shipping and handling and any applicable restocking fees.
Exceptions to Dell’s 21-Day Return Period
•PowerEdge™, PowerConnect™ and PowerVault™ products
purchased directly from Dell may be returned within 30 days
from the date on the packing slip or invoice.
•New Vostro™, OptiPlex™, Latitude™, and Dell Precision™
systems purchased directly from Dell's Small & Medium
Business division may be returned within 30 days from the
date on the packing slip or invoice.
• Application software and operating systems that have been
installed by Dell may be returned only if installed on a
returnable system, and only if you return that system within
the applicable return period.
•Dell EqualLogic and EqualLogic-branded products,
Dell|EMC and EMC-branded products, PowerVault ML6000
tape libraries, non-Dell-branded enterprise products,
enterprise software, and customized hardware or software
products may not be returned at any time. Software
licenses purchased under any type of volume license
agreement may be returned only with the express approval
of the publisher, which in many circumstances will not be
granted.
Restocking Fees: Unless the product is defective or the return is a
direct result of a Dell error, Dell may charge a restocking fee of up to
15% of the purchase price paid.
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