Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.

Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

Make sure the printer is turned on.

Make sure the printer is securely connected to the host computer, print server, or other network access point.

Check the printer for error messages, and resolve any errors.

Check for paper jam messages, and clear any jams.

Check the ink cartridges, and install new cartridges if necessary.

Use the Service Center to locate and solve the problem (Windows only).

Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Using the Service Center to solve printer problems

The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.

To open the Service Center, use one of these methods:

Method 1

If it appears on an error message dialog, click the For

additional assistance, use the Service Center link.

Method 2

1Click or Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Printer Home.

4From the Support tab, select Service Center.

If Troubleshooting does not solve your problem

Visit our Web site at support.dell.com to find the following:

Live online technical support

Contact numbers for telephone technical support

Setup troubleshooting

“Incorrect language appears on the display” on page 91

“Printhead errors” on page 91

“Software did not install” on page 92

“Print job does not print or is missing pages” on page 93

Troubleshooting

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Dell P713w manual Troubleshooting, Before you troubleshoot, Using the Service Center to solve printer problems

P713w specifications

The Dell P713w is a versatile and compact wireless printer designed to meet the demands of both home and small office environments. This all-in-one device combines printing, scanning, and copying capabilities while offering a range of features that enhance ease of use and productivity.

One of the standout characteristics of the Dell P713w is its wireless connectivity. Users can print directly from their laptops, tablets, or smartphones, thanks to its built-in Wi-Fi capabilities. This feature eliminates the clutter of cables and allows for convenient printing from virtually anywhere within the network range. Additionally, the printer supports various mobile printing technologies such as Dell Mobile Print and Apple AirPrint, making it compatible with a wide array of devices.

The P713w boasts impressive print quality, producing vibrant colors and sharp text at resolutions up to 4800 x 1200 optimized dpi. It utilizes Dell’s advanced printing technology, which ensures consistent and high-quality output, whether you’re printing documents for work or photos for personal use. The printer can handle various media sizes, including letter, legal, and even envelopes, offering flexibility for different printing tasks.

Speed is another key feature of the Dell P713w, with a print speed of up to 12 pages per minute for black and white documents and up to 10 pages per minute for color. This efficiency makes it a suitable option for users who require quick turnaround times on their printing needs. Additionally, the all-in-one functionality means that tasks such as scanning and copying can be completed without the need for multiple devices, streamlining workflows.

The printer also includes a user-friendly interface, featuring a color LCD screen that simplifies navigation through various functions. This intuitive design allows users to easily adjust settings, check ink levels, and manage print jobs, enhancing the overall user experience.

In terms of cost-effectiveness, the P713w uses individual ink cartridges, allowing users to replace only the colors that are depleted, reducing waste and overall printing costs. The printer's Energy Star certification reflects its commitment to energy efficiency, making it an environmentally friendly choice.

Overall, the Dell P713w stands out as a reliable, multifunctional printer that integrates modern wireless technology with high-quality printing capabilities. Its combination of speed, print quality, and user-friendly features positions it as an excellent choice for both personal and professional use, catering to the diverse needs of today’s users.