Network troubleshooting

•“Network troubleshooting checklist” on page 104

•“The Continue button is unavailable” on page 105

•“Cannot print and there is a firewall on the computer” on page 106

•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 107

Network troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

General Networking

Make sure:

•The printer, the computer, and the wireless access point are all plugged in and turned on.

•The wireless network is working properly.

Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the Internet over a wireless connection.

•The printer driver is installed on the computer from which you are performing a task.

•The correct printer port is selected.

•The IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings.

•All switches, hubs, and other connecting devices are turned on.

Ethernet Networking

Make sure:

•The Ethernet cable and connectors are not damaged.

Check the connectors at both ends for any obvious damage. If possible, use a new cable. Damage to the cable may not be obvious.

•The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection.

Wireless Networking

Make sure:

•The SSID is correct.

Print a network setup page from the printer to check the network settings.

•Your WEP key or WPA passphrase is correct (if your network is secure).

Log in to the wireless access point (wireless router) and check the security settings. If you are not sure if your security information is correct, run the wireless setup again.

•The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router).

•The Wi-Fi indicator light is lit and is solid green.

•The computer and printer are both connected to the same wireless network.

Troubleshooting

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Dell P713w manual Network troubleshooting checklist
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P713w specifications

The Dell P713w is a versatile and compact wireless printer designed to meet the demands of both home and small office environments. This all-in-one device combines printing, scanning, and copying capabilities while offering a range of features that enhance ease of use and productivity.

One of the standout characteristics of the Dell P713w is its wireless connectivity. Users can print directly from their laptops, tablets, or smartphones, thanks to its built-in Wi-Fi capabilities. This feature eliminates the clutter of cables and allows for convenient printing from virtually anywhere within the network range. Additionally, the printer supports various mobile printing technologies such as Dell Mobile Print and Apple AirPrint, making it compatible with a wide array of devices.

The P713w boasts impressive print quality, producing vibrant colors and sharp text at resolutions up to 4800 x 1200 optimized dpi. It utilizes Dell’s advanced printing technology, which ensures consistent and high-quality output, whether you’re printing documents for work or photos for personal use. The printer can handle various media sizes, including letter, legal, and even envelopes, offering flexibility for different printing tasks.

Speed is another key feature of the Dell P713w, with a print speed of up to 12 pages per minute for black and white documents and up to 10 pages per minute for color. This efficiency makes it a suitable option for users who require quick turnaround times on their printing needs. Additionally, the all-in-one functionality means that tasks such as scanning and copying can be completed without the need for multiple devices, streamlining workflows.

The printer also includes a user-friendly interface, featuring a color LCD screen that simplifies navigation through various functions. This intuitive design allows users to easily adjust settings, check ink levels, and manage print jobs, enhancing the overall user experience.

In terms of cost-effectiveness, the P713w uses individual ink cartridges, allowing users to replace only the colors that are depleted, reducing waste and overall printing costs. The printer's Energy Star certification reflects its commitment to energy efficiency, making it an environmentally friendly choice.

Overall, the Dell P713w stands out as a reliable, multifunctional printer that integrates modern wireless technology with high-quality printing capabilities. Its combination of speed, print quality, and user-friendly features positions it as an excellent choice for both personal and professional use, catering to the diverse needs of today’s users.
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