Communication with printer lost when connected to Virtual Private Network (VPN)

You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

Wireless troubleshooting

“Resetting the wireless settings to factory defaults” on page 107

“Cannot print over wireless network” on page 107

“Wi-Fi indicator light is not lit” on page 110

“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 110

“Wi-Fi indicator light is still orange” on page 111

“Wi-Fi indicator light is blinking orange during installation” on page 112

“Wireless print server not installed” on page 115

““Communication not available” message displays when printing wirelessly” on page 115

“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 107

“Resolving intermittent wireless communications issues” on page 117

Resetting the wireless settings to factory defaults

1From the home screen, navigate to Reset Network Settings:

> Network Setup > Reset Network Settings

2Touch Yes.

The printer wireless settings are reset to factory default settings. To verify, print a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON

Turning the access point off and then back on again can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again.

MAKE SURE DEMO MODE IS TURNED OFF

Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode is turned on.

Troubleshooting

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Dell P713w manual Wireless troubleshooting, Resetting the wireless settings to factory defaults, 107

P713w specifications

The Dell P713w is a versatile and compact wireless printer designed to meet the demands of both home and small office environments. This all-in-one device combines printing, scanning, and copying capabilities while offering a range of features that enhance ease of use and productivity.

One of the standout characteristics of the Dell P713w is its wireless connectivity. Users can print directly from their laptops, tablets, or smartphones, thanks to its built-in Wi-Fi capabilities. This feature eliminates the clutter of cables and allows for convenient printing from virtually anywhere within the network range. Additionally, the printer supports various mobile printing technologies such as Dell Mobile Print and Apple AirPrint, making it compatible with a wide array of devices.

The P713w boasts impressive print quality, producing vibrant colors and sharp text at resolutions up to 4800 x 1200 optimized dpi. It utilizes Dell’s advanced printing technology, which ensures consistent and high-quality output, whether you’re printing documents for work or photos for personal use. The printer can handle various media sizes, including letter, legal, and even envelopes, offering flexibility for different printing tasks.

Speed is another key feature of the Dell P713w, with a print speed of up to 12 pages per minute for black and white documents and up to 10 pages per minute for color. This efficiency makes it a suitable option for users who require quick turnaround times on their printing needs. Additionally, the all-in-one functionality means that tasks such as scanning and copying can be completed without the need for multiple devices, streamlining workflows.

The printer also includes a user-friendly interface, featuring a color LCD screen that simplifies navigation through various functions. This intuitive design allows users to easily adjust settings, check ink levels, and manage print jobs, enhancing the overall user experience.

In terms of cost-effectiveness, the P713w uses individual ink cartridges, allowing users to replace only the colors that are depleted, reducing waste and overall printing costs. The printer's Energy Star certification reflects its commitment to energy efficiency, making it an environmentally friendly choice.

Overall, the Dell P713w stands out as a reliable, multifunctional printer that integrates modern wireless technology with high-quality printing capabilities. Its combination of speed, print quality, and user-friendly features positions it as an excellent choice for both personal and professional use, catering to the diverse needs of today’s users.