E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart

the computer. Verify that the light is blinking, indicating normal operation.

TR Y A N O T H E R D I S C Insert another disc to eliminate the possibility that the original disc is defective.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

I D E N T I F Y T H E D I S C T H A T I S N O T P L A Y I N G If you have one CD, CD-RW, or DVD in the fixed drive device and one in the module bay device:

1 Click the Start button and click My Computer.

2 Double-click the drive letter of the device that you are verifying.

R EINSTALL THE DRIVE

1 Save and close any open files, exit any open programs, and shut down the computer.

2 Remove the drive. See page 41 for instructions.

3 Reinstall the drive.

4 Turn on the computer.

C LEAN THE DRIVE OR DISC See "Cleaning Your Computer" in the Dell Inspiron Help file for instructions. To access the help file, see page 9.

If you cannot eject the CD, CD-RW, or DVD drive tray

1 Ensure that the computer is turned off.

2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

Using CDs, DVDs, and other Multimedia

51

Page 51
Image 51
Dell PP10L owner manual If you cannot eject the CD, CD-RW, or DVD drive tray