Dell PP10L owner manual Floppy Disk and Hard Drive Problems

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Floppy Disk and Hard Drive Problems

NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help file, see page 9.

If you cannot save a file to a floppy disk drive

E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer.

E N S U R E T H A T T H E D I S K I S N O T W R I T E - P R O T E C T E D — You cannot save data to a write-protected disk. See the following figure.

back of floppy disk

write-protected

not write-protected

TR Y A N O T H E R F L O P P Y D I S K — Insert another disk to eliminate the possibility that the original disk is defective.

R E I N S T A L L T H E D R I V E —

1 Save and close any open files, exit any open programs, and shut down the computer.

2 Remove the drive from the module bay. See page 41 for instructions.

3 Reinstall the drive.

4 Turn on the computer.

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Solving Problems