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Dell PP10L owner manual Resolving Software and Hardware Incompatibilities

Models: PP10L

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Manually Reinstalling Drivers

NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program before continuing with the driver installation. For information on the system setup program, see page 107.

1Extract the driver files to your hard drive.

2Click the Start button and right-click My Computer.

3Click Properties.

4Click the Hardware tab and click Device Manager.

5Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices).

6Double-click the name of the device for which you are installing the driver.

7Click the Driver tab and click Update Driver.

8Click Install from a list or specific location (Advanced) and click Next.

9Click Browse and browse to the location to which you previously extracted the driver files.

10When the name of the appropriate driver appears, click Next.

11Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device either is not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using Device Manager:

1Click the Start button and click Control Panel.

2Click Performance and Maintenance and click System.

3Click the Hardware tab and click Device Manager.

4In the Device Manager list, check for devices that are incorrectly configured.

Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled.

5Double-click any device marked with an exclamation point to display the Properties window.

The Device status area in the Properties window reports the cards or devices that need to be reconfigured.

6Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on configuring the device.

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Solving Problems

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Dell PP10L owner manual Resolving Software and Hardware Incompatibilities

Contents

Dell Inspiron 510m W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Removing and Installing a Reserve Battery Microsoft Windows Logo Key Functions ContentsEnabling the Display Settings for a Television If you have problems with a hard driveConnecting a Television to the Computer Connecting to a Wireless Local Area Network Connecting to a Wireless Network in Microsoft Windows XPUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesInternal Card With Bluetooth Wireless Technology 101107 108Contents What Are You Looking For? Find It Here Warranty information Tips on using Microsoft WindowsHow to play CDs and DVDs How to use standby mode and hibernate modeUse the Service Tag to Computer when youHow to use Windows XP Click the topic that describes your problemOrder status, warranty, and repair information UpdatesWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beW . d e l l . c o m s u p p o r t . d e l l . c o m Tour of Your Computer Tour of Your ComputerFront View Light is flashing Tour of Your Computer PC Card slot Ieee 1394 connector Infrared sensorLeft View Tour of Your Computer Right View Security cable slot Module bayAC adapter connector Tour of Your Computer Back ViewConnects your computer to a TV. For more information, see Connects a parallel device, such as a printer Tour of Your Computer Memory module cover Battery-bay latch release Bottom ViewHard drive Mini PCI card cover Fan Docking device slotTour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerModem and Internet Connection Problems Next window, click the appropriate optionVerify That the Modem is Communicating with W Indows Mail Problems Setting Up a PrinterConnecting a Parallel Printer Printer CableScrews Clips Notches Parallel printer cable Connecting a USB PrinterParallel connector on computer USB printer cable Printer ProblemsUSB connector on computer Line Conditioners Power Protection DevicesSurge Protectors Computer turns off after the shutdown process finishes Uninterruptible Power SuppliesTurning Off Your Computer Using a Battery Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery MeterCharging the Battery Microsoft Windows Power MeterLow-Battery Warning Charge GaugeRemoving a Battery Installing a BatteryRemoving and Installing a Reserve Battery Storing a Battery Power ProblemsUsing a Battery Using a Battery About the Module Bay Using the Module BayUsing the Module Bay Using the Module Bay Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Keyboard Shortcuts Speaker Functions Microsoft Windows Logo Key FunctionsTouch Pad Touch pad Touch pad buttonsTouch Pad or Mouse Problems Customizing the Touch PadExternal Keyboard Problems Unexpected CharactersUsing CDs, DVDs, and other Multimedia Using CDs and DVDsDrive Problems Using CDs, DVDs, and other MultimediaIf you cannot play a CD, CD-RW, or DVD Back of floppy disk Write-protected Not write-protectedIf you cannot eject the CD, CD-RW, or DVD drive tray If the CD-RW drive stops writing If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers How to Copy a CD or DVD Copying CDs and DVDsUsing Blank CD-Rs and CD-RWs Helpful TipsConnecting a Television to the Computer Video ConnectionVideo cable Audio cable Composite Video Connection Composite video connector Composite video cable Audio cableEnabling the Display Settings for a Television Using CDs, DVDs, and other Multimedia Using CDs, DVDs, and other Multimedia Setting Up a Home and Office Network Connecting to a Network AdapterConnecting to a Wireless Local Area Network Network Setup WizardNetwork Problems Infrastructure network Connecting to a Wireless Network in Microsoft Windows XPDetermining Your Network Type Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Solving Problems Error MessagesSolving Problems Click Add or Remove ProgramsIf the display is difficult to read Video and Display ProblemsIf the display is blank If only part of the display is readable Click Appearance and ThemesClick Apply and click OK Scanner Problems Floppy Disk and Hard Drive Problems PC Card Problems Under Error-checking, click Check NowGeneral Program Problems Resolving Other Technical ProblemsIf Your Dell Computer Gets Wet Drivers What Is a Driver?If You Drop or Damage Your Computer Identifying Drivers Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Restoring Your Operating SystemSelect a restore point and click Next Using Dell PC Restore by Symantec Dell Diagnostics When to Use the Dell DiagnosticsOption Function Tab Function Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsAdding and Replacing Parts Adding Memory Securing clips Per connector Memory module Adding a Mini PCI Card Adding and Replacing Parts Replace the cover and screws Antenna cables Antenna connectors on cardTuck in the antenna cables Replacing the Hard Drive Hard drive screwsReturning a Hard Drive to Dell Keyboard Turn the computer top-side up and open itCenter control cover Internal Card With Bluetooth Wireless Technology Keyboard tabs Palm restPage Adding and Replacing Parts 101 SpecificationsAppendix 102 103 104 HorizontalVertical Panel with backlight typical105 Computer Dimensions and Weight Battery With CD drive and standardBattery Computer Environmental 106Using the System Setup Program Viewing the System Setup ScreensSystem Setup Screens 107108 Changing the Boot SequenceCommonly Used Options Performing a One-Time Boot Enabling the Infrared SensorChanging Printer Modes Changing COM PortsFCC Notices U.S. Only 111 Contacting Dell NOM Information Mexico Only300-655-533 113Toll-free 114 866 440 115604 633 980-9-15-3978 116592 818 117 118 119 120 121 122 123 124 125 126 127 Toll-free 1800 0060Toll-free 1800 0600 Toll-free 1800 00601344 860 12801344 373 8001-3605 129Toll-free 1-877-Dellnet Appendix Index Index131 132 133 134