Error Code

Message Information

 

ASR0003

Message

The watchdog timer power cycled the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was power-cycled.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

BAT0002

Message

The system board battery has failed.

 

 

LCD Message

The system board battery has failed. Check battery.

 

Details

The system board battery is either missing or bad.

 

Action

See Getting Help.

BAT0017

Message

The <name> battery has failed.

 

 

LCD Message

The <name> battery has failed. Check battery.

 

Details

The <name> battery is either missing, bad, or unable to charge due to

 

 

thermal issues.

 

Action

Check system fans. If the problem persists, see Getting Help.

CPU0000

Message

CPU <number> has an internal error (IERR).

 

 

LCD Message

CPU <number> has an internal error (IERR).

 

Details

System Event Log and Operating System Logs may indicate that the

 

 

exception is external to the processor.

 

Action

Review System Event Log and Operating System Logs. If the issue

 

 

persists, see Getting Help.

CPU0001

Message

CPU <number> has a thermal trip (over-temperature) event.

 

 

LCD Message

CPU <number> has a thermal trip. Check CPU heat sink.

 

Details

The processor temperature increased beyond the operational range.

 

Action

Review the logs for fan failures. If no fan failures are detected, check

 

 

inlet temperature (if available) and reinstall processor heat sink. If the

 

 

problem persists, see Getting Help.

CPU0005

Message

CPU <number> configuration is unsupported.

 

 

LCD Message

CPU <number> configuration is unsupported. Check CPU or BIOS

 

 

revision.

 

Details

System is unable to boot or may run in a degraded state.

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Dell R420, E18S ASR0003 Message, BAT0002 Message, BAT0017 Message, CPU0000 Message, CPU0001 Message, CPU0005 Message

E18S, E18S001, R420 specifications

The Dell E18S001, E18S, and R420 are notable products within Dell's extensive portfolio, catering to diverse computing needs, ranging from high-performance business applications to gaming and creative workloads.

The Dell E18S001 is designed with portability in mind, making it an ideal choice for professionals who need to work on-the-go. It boasts a sleek design with a lightweight frame, making it easy to transport. Powered by the latest Intel processors, the E18S001 offers exceptional performance for multitasking and running resource-intensive applications. With a vibrant display, users enjoy sharp graphics and vivid colors, perfect for graphic design or media consumption. Furthermore, it supports ample RAM and storage options, ensuring users can store important files and run multiple applications smoothly.

The E18S model focuses on delivering a balanced performance, supporting both business and everyday tasks. It features a durable build that can withstand daily wear and tear, making it suitable for office environments. This model is equipped with advanced connectivity options, including USB-C and HDMI ports, enabling seamless integration with various peripherals. Enhanced security features, such as a fingerprint reader, ensure that sensitive information remains protected, making it an attractive choice for corporate users.

On the other hand, the Dell R420 is a powerful server designed for enterprise-level performance. It is compatible with the Intel Xeon processor family, which is known for its reliability and efficiency. The R420 supports a high capacity of memory and offers flexible storage configurations to meet the demands of virtualized workloads and data-intensive applications. It also incorporates advanced management tools, allowing IT administrators to monitor and manage the system effectively. With its energy-efficient design, the R420 helps reduce operational costs while maintaining powerful performance.

Across these products, Dell emphasizes reliability, innovation, and user-friendly features. Each model comes equipped with state-of-the-art thermal management systems to ensure optimal performance and longevity. Additionally, Dell’s commitment to customer service and extensive warranty options further enhance the value of their products. From dynamic workstation needs to robust server requirements, the Dell E18S001, E18S, and R420 stand out as versatile solutions for a range of users.