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R420, E18S001 owner manual 144
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E18S
E18S001
R420
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Troubleshooting
Specification
Install
Error codes
Sample Memory Configurations
Diagnostic Indicators
Setup Menu
Control Panel Assembly
Error
System Battery
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Contents
Regulatory Model E18S Series Regulatory Type E18S001
Dell Inc. All Rights Reserved
Contents
Installing System Components
Installing Memory Modules
Installing The Optical Drive In Cabled Hard-Drive Systems
Troubleshooting Your System
105
Using System Diagnostics
Jumpers And Connectors
Technical Specifications
System Messages
Page
Front-Panel Features And Indicators
Indicator, Button, or Icon Description Connector
Followed by descriptive text
Button
System
LCD Panel Features
Pressed again
Setup Menu
Set error
Home Screen
Button Description
Diagnostic Indicators
View Menu
Hard-drive indicator Condition
Electrical indicator Condition
Memory indicator Corrective Action
Hard-Drive Indicator Patterns
PCIe indicator Condition
Error
Drive-Status Condition Indicator Pattern RAID Only
Back-Panel Features And Indicators
Seconds
NIC Indicator Codes
Power Indicator Codes
Green Link indicator is
Other Information You May Need
Page
Choosing The System Boot Mode
Keystroke Description
F10
F11 F12
Entering System Setup
Responding To Error Messages
Using The System Setup Navigation Keys
System Setup Options
System Setup Main Screen
System Bios Screen
System Information Screen
Memory Settings Screen
Processor Settings Screen
Option is set to Enabled
Prefetcher option is set to Enabled
Execute Disable
Execute Disable option is set to Enabled
Sata Settings Screen
Boot Settings Screen
Integrated Devices Screen
System Profile Settings Screen
Serial Communications Screen
System Security Screen
System And Setup Password Features
Miscellaneous Settings
Assigning a System And/Or Setup Password
Deleting Or Changing An Existing Setup Password
Using Your System Password To Secure Your System
Operating With a Setup Password Enabled
Entering The Uefi Boot Manager
Using The Boot Manager Navigation Keys
Exits the Boot Manager and proceeds with system boot
Displays the System Setup help file
IDRAC Settings Utility
Boot Manager Screen
Embedded System Management
Entering The iDRAC Settings Utility
Changing The Thermal Settings
Page
Installing The Front Bezel
Recommended Tools
Front Bezel Optional
Opening And Closing The System
Removing The Front Bezel
Opening The System
Inside The System
Closing The System
Heat sink for processor
Inside the System-With Redundant Power Supplies
Cooling Shroud
Removing The Cooling Shroud
Installing The Cooling Shroud
System Memory
Processor
Memory Socket Locations
General Memory Module Installation Guidelines
Mode-Specific Guidelines
Sample Memory Configurations
Memory Optimized Independent Channel Mode
2R x4, 1600 MT/s 2R x4, 1333 MT/s
Removing Memory Modules
Ejecting The Memory Module
Installing Memory Modules
Removing The Memory Module
Hard Drives
Four hard-drive
Systems
Installing a 2.5 Inch Hard-Drive Blank
Removing a 2.5 Inch Hard-Drive Blank
Systemsdrives
Installing a 3.5 Inch Hard-Drive Blank
Removing a 3.5 Inch Hard-Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing and Installing a Hot-Swap Hard Drive
Removing and Installing a Cabled Hard Drive
Removing a Cabled Hard Drive
Installing a Cabled Hard Drive
Screws Inch hard-drive adapter Inch hard drive
Hard-drive carrier Screws Hard drive Screw holes
Page
Screws Hard drive Screw holes Hard-drive carrier
Optical Drive Optional
Removing The Optical Drive In Cabled Hard-Drive Systems
Installing The Optical Drive In Cabled Hard-Drive Systems
Cooling Fans
Removing a Cooling Fan
Installing a Cooling Fan
Removing and Installing a Cooling Fan
Internal USB Memory Key Optional
Expansion Cards And Expansion-Card Risers
Replacing The Internal USB Key
Expansion Card Installation Guidelines
Expansion Card Connector
Riser
Height
Removing An Expansion Card
Installing An Expansion Card
Removing and Installing the Expansion-Card Riser
Removing Expansion-Card Risers 1
Installing Expansion-Card Risers 1
IDRAC Ports Card Optional
Removing and Installing the iDRAC Ports Card
Removing The iDRAC Ports Card
Installing The iDRAC Ports Card
SD vFlash Card
Replacing An SD vFlash Card
Internal Dual SD Module
Removing The Internal Dual SD Module
Installing The Internal Dual SD Module
Removing and Installing the Internal Dual SD Module
Installing An Internal SD Card
Internal SD Card
Integrated Storage Controller Card
Removing An Internal SD Card
Removing The Integrated Storage Controller Card
Installing The Integrated Storage Controller Card
Processors
Removing a Processor
Removing and Installing the Processor Heat Sink
Installing a Processor
Removing and Installing a Processor
Power Supplies
Hot Spare Feature
Removing a Redundant Power Supply
Installing a Redundant Power Supply
Removing a Non-Redundant Power Supply
Installing a Non-Redundant Power Supply
Removing and Installing a Non-Redundant Power Supply
System Battery
Removing The Power Supply Blank
Installing The Power Supply Blank
Replacing The System Battery
Replacing the System Battery
Hard-Drive Backplane
Removing The Hard-Drive Backplane
Front View of the Four Hard-Drive Backplane
Release tabs Hard-drive backplane Guide pins Chassis hooks
System board
Hard-drive backplane Release tabs Chassis hooks
Control Panel Assembly
Installing The Hard-Drive Backplane
Removing The Control Panel
Installing The Control Panel
Removing The Control-Panel Module
LED-panel screws
Control-panel module
Installing The Control-Panel Module
VGA Module
Removing The VGA Module
Power Distribution Board Shroud
Installing The VGA Module
Removing The Power Distribution Board Shroud
Installing The Power Distribution Board Shroud
Removing and Installing the PDB Shroud
Power Distribution Board
Removing The Power Distribution Board
Installing The Power Distribution Board
System Board
Removing The System Board
Installing The System Board
Removing and Installing the System Board
Page
104
Troubleshooting External Connections
Troubleshooting The Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting The System Battery
Troubleshooting Power Supplies
Troubleshooting Cooling Problems
Troubleshooting Cooling Fans
Troubleshooting System Memory
Troubleshooting An Internal USB Key
Troubleshooting An SD Card
Troubleshooting An Optical Drive
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
Troubleshooting Processors
Dell Online Diagnostics Dell Embedded System Diagnostics
When To Use The Embedded System Diagnostics
Running The Embedded System Diagnostics
System Diagnostic Controls
Least one event description is recorded
System Board Jumper Settings
Jumper Setting Description
System Board Connectors
Connector Description
Disabling a Forgotten Password
120
Expansion slots using riser card
Expansion Bus
Memory
Drives
Connectors Back
Front
Internal
Video
Expanded Operating Temperature
Environmental Temperature
Temperature Continuous Operation
Relative Humidity
Environmental
Maximum Vibration
Maximum Shock
Maximum Altitude
Gaseous Contamination
126
System Error Messages
LCD Messages
Viewing LCD Messages
Removing LCD Messages
Error Code
AMP0302 Message
Details
Action
ASR0003 Message
BAT0002 Message
BAT0017 Message
CPU0000 Message
CPU0010 Message
CPU0023 Message
CPU0204 Message
CPU0700 Message
CPU0702 Message
CPU0703 Message
CPU0704 Message
If the issue persists, see Getting Help
Action Reinstall or reconnect the hardware HWC2003 Message
FAN0000 Message
Details Fan operating speed is out of range Action
MEM0000 Message
MEM0001 Message
MEM0007 Message
MEM0701 Message
MEM1208 Message
MEM8000 Message
PCI1302 Message
PCI1304 Message
PCI1320 Message
PCI1342 Message
PCI1348 Message
PCI1360 Message
PST0128 Message
PST0129 Message
PSU0001 Message
PSU0002 Message
PSU0006 Message
PSU0016 Message
PSU0031 Message
PSU0032 Message
PSU0034 Message
PSU0035 Message
PSU0036 Message
PSU0037 Message
PSU1201 Message Power supply redundancy is lost Details
System power inventory change
Configuration and power consumption
System power consumption
RFM1014 Message
RFM1201 Message
RFM2001 Message
RFM2002 Message
SEL0006 Message All event logging is disabled Details
Appear if the user disabled event logging
Power. If problem persists call support
Security may be compromised
Issues persists, contact support
Failed
Failures
TMP0121 Message
Diagnostic Messages
Alert Messages
144
Getting Help
Contacting Dell