Dell PP22L, RT722

140 Troubleshooting

Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft Windows desktop, then shut down your

computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the

system setup program.

When the boot device list appears, highlight

CD/DVD/CD-RW Drive

and then press <Enter>.

Press any key to

Boot from CD-ROM

Follow the instructions on the screen to complete the installation.

NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard

drive. You need the installation software to reinstall Dell MediaDirect. See

"Contacting Dell" on page179.

Contents

Main Notes, Notices, and Cautions Contents 3 Setting Up Your Computer. . . . . . . . . . . . 33 4 Using the Display . . . . . . . . . . . . . . . . . . 39 5 Using the Keyboard and Touchpad . . . . . 41 6 Using a Battery . . . . . . . . . . . . . . . . . . . . 47 7 Using Multimedia . . . . . . . . . . . . . . . . . . 55 8 Using ExpressCards . . . . . . . . . . . . . . . . 79 9 Using the Memory Card Reader . . . . . . . 83 10 Setting Up and Using Networks . . . . . . . 87 11 Securing Your Computer . . . . . . . . . . . . . 97 12 Troubleshooting . . . . . . . . . . . . . . . . . . 101 Page 13 Adding and Replacing Parts . . . . . . . . . 141 Page 16 Getting Help . . . . . . . . . . . . . . . . . . . . . 173 Glossary 197 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Finding Information NOTE: 14 NOTE: 16 NOTE: Page About Your Computer Determining Your Computers Configuration Front View Page Page NOTE: 24 The blue lights located above the keyboard indicate the following: Left Side View 26 Right Side View Back View Page Bottom View Page Page Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Windows Easy Transfer Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using the Display Adjusting Brightness Switching the Video Image From Your Computer Display To a Projector Setting Display Resolution and Refresh Rate Page Using the Keyboard and Touchpad Numeric Keypad 42 Key Combinations System Functions Display Functions Battery Power Management Microsoft Windows Logo Key Functions Dell QuickSet Key Combinations Touch Pad Page Customizing the Touch Pad Page Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Charge Gauge Low-Battery Warning Conserving Battery Power Configuring Power Management Settings Using the Sleep Power State Charging the Battery Replacing the Battery Storing a Battery Page Using Multimedia Playing Media Page Playing Media Using Dell Travel Remote Copying CD and DVD Media How to Copy a CD or DVD Using Blank CD and DVD Media Helpful Tips Adjusting the Volume Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Page Page S-Video and Standard Audio S-Video and S/PDIF Digital Audio Page Composite Video and Standard Audio Page Composite Video and S/PDIF Digital Audio Page Component Video and Standard Audio Page Page Page Page Page Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Page Using the Memory Card Reader Memory Card Blanks Installing a Memory Card Page Removing a Memory Card or Blank Page Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Setting Up a Network Wireless Local Area Network What You Need to Establish a WLAN Connection Checking Your Wireless Network Card Setting Up a New WLAN Using a Wireless Router and a BroadbandModem Connecting to a WLAN Page Mobile Broadband (or Wireless Wide Area Network) What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Securing Your Computer Security Cable Lock Passwords Page If Your Computer Is Lost or Stolen Page Troubleshooting Dell Technical Update Service Dell Diagnostics Page Page Page Page Dell Support Center Dell Support 3 Dell PC Tune-Up Dell PC CheckUp Dell Network Assistant DellConnect Drive Problems Optical drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages Page Page Page Page ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operatingsystem A solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN]) Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Page Troubleshooting Software and Hardware Problems in the Windows Vista Operating System Restoring Your Microsoft Windows Vista Operating System Using Windows Vista System Restore Page Page Using the Operating System Media Page Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Hard Drive Removing the Hard Drive Replacing the Hard Drive Returning a Hard Drive to Dell Optical Drive Removing the Optical Drive Replacing the Optical Drive Hinge Cover Removing the Hinge Cover Replacing the Hinge Cover Keyboard Removing the Keyboard Replacing the Keyboard Memory Removing the DIMM A Memory Module Page Replacing the DIMM A Memory Module Removing the DIMM B Memory Module Replacing the DIMM B Memory Module Page Subscriber Identity Module Wireless Mini Cards Removing a WLAN Card Page Replacing a WLAN Card Removing a Mobile Broadband or WWAN Card Page Page Replacing a WWAN Card Removing a WPAN Card Replacing a WPAN Card Internal Card With Bluetooth Wireless Technology Removing the Card Replacing the Card Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Page Dell QuickSet Features Page Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips Traveling by Air Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call 178 Contacting Dell Page Specifications NOTE: 182 NOTE: Page Page Page Page Page Page Appendix Using the System Setup Program Viewing the System Setup Screen System Setup Screen Commonly Used Options Page Cleaning Your Computer Computer, Keyboard, and Display Touch Pad Mouse Media Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary A B C D Page E F G H I K L M Page N O P R S Page T U V W X Z Page Index Numerics A B C D E F H I K M N O P Q R S T U V W