Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell. This option appears on Dell computers that were originally pre-installed with Windows Vista® operating system and does not include computers purchased through the Express Upgrade promotion or computers that were upgraded to Windows Vista from a previous version of the Windows® operating systems.

NOTICE: When you restore the computer to the default factory configuration, all data on the hard drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.

1Restart the computer. To do this, click Start Restart.

2As the computer restarts, press <F8> until the Advanced Boot Options menu appears on the screen.

NOTE: You must press the <F8> key before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3Press <Down Arrow> to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4Specify the language settings that you want, and then click Next.

5Log in as a user who has administrative credentials, and then click OK.

6Click Dell Factory Image Restore.

7In the Dell Factory Image Restore window, click Next.

8Select the Yes, reformat hard drive and restore system software to factory condition checkbox.

9Click Next. The computer is restored to the default factory configuration.

10When the restore operation is completed, click Finish to restart the computer.

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Troubleshooting

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