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Dell 10-ST2E manual Troubleshooting Your Computer, Enhanced Pre-boot System Assessment ePSA

Models: 10-ST2E ST2E

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Enhanced Pre-boot System Assessment (ePSA)

The ePSA is a diagnostic utility available on your computer. This utility includes a series of tests for a computer's hardware. You can run these tests even if the computer lacks any media (hard drive, optical drive, etc.). If a ePSA-tested component fails, the system displays an error code and generates a beep code.

Features

•Graphical User Interface

•Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device

•Checks the Master Boot Record for readiness to boot into a full OS environment

•Tablet panel test

•Video memory test

•Battery test

•Charger test

•Event log scan

•Multiprocessor cache test

Running the ePSA Diagnostic Utility

NOTE: The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external keyboard.

1.Power on the system and immediately press the <Power> + <Start> buttons simultaneously for a second.

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Dell 10-ST2E Troubleshooting Your Computer, Enhanced Pre-boot System Assessment ePSA, Running the ePSA Diagnostic Utility

Contents

Regulatory Model T05G Regulatory Type T05G001 2013 Dell Inc Notes, Cautions, and Warnings4 Troubleshooting Your Computer Contents2 Removing and Installing Components 3 System SetupContacting Dell SpecificationsLED Error Codes SpecificationsBefore Working Inside Your Computer Working on Your ComputerAfter Working Inside Your Computer Turning Off Your ComputerPage Page Removing and Installing Components Recommended ToolsInternal View 2. Follow the procedures in After Working Inside Your Computer Installing the Base CoverRemoving the Battery 1. Follow the procedures in Before Working Inside Your Computer1. Follow the procedures in Before Working Inside Your Computer Installing the Battery3. Follow the procedures in After Working Inside Your Computer Removing the Front Camera1. Follow the procedures in Before Working Inside Your Computer Installing the Front Camera5. Follow the procedures in After Working Inside Your Computer Removing the SpeakersPage 1. Follow the procedures in Before Working Inside Your Computer Installing the Speakers7. Follow the procedures in After Working Inside Your Computer Removing the Docking Board5. Follow the procedures in After Working Inside Your Computer Installing the Docking BoardInstalling the System Board Removing the System Board1. Follow the procedures in Before Working Inside Your Computer 1. Follow the procedures in Before Working Inside Your Computer Installing the Rear CameraRemoving the Rear Camera 5. Follow the procedures in After Working Inside Your Computer1. Follow the procedures in Before Working Inside Your Computer Removing the Coin-Cell BatteryInstalling the Coin-Cell Battery Removing the Volume-Button Board4. Follow the procedures in After Working Inside Your Computer Installing the Volume-Button BoardPage System Setup Entering System Setup BIOSSystem Setup Navigation Table 1. System Information Boot MenuSystem Setup BIOS Options Table 2. Battery InformationThe drive does not have a password set by default To add a new password Enter the old password Enter the new passwordConfirm the new password Strong Password Password Configuration Computrace Service from Absolute SoftwareEnable Admin Setup Lockout Default LAN Only - Allows the system to be powered on by special LAN signals Troubleshooting Your Computer Enhanced Pre-boot System Assessment ePSARunning the ePSA Diagnostic Utility Page Beep Codes Cause and Troubleshooting StepsCode Code LED Error CodesCause and Troubleshooting Steps Cause and Troubleshooting StepsCode Cause and Troubleshooting StepsPage Specifications SpecificationsVideo Ports and ConnectorsBattery one microphone-in and stereo headphones/speakers comboEnvironmental BatteryAC Adapter Physical16 m to 3048 m -50 to 10,000 ft G1 as defined by ISA-71.04-198515.2 m to 10,668 m -50 ft to 35,000 ft Contacting Dell Contacting Dell