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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Enhanced Pre-boot System Assessment (ePSA)

The ePSA is a diagnostic utility available on your computer. This utility includes a series of tests for a computer's hardware. You can run these tests even if the computer lacks any media (hard drive, optical drive, etc.). If a ePSA-tested component fails, the system displays an error code and generates a beep code.

Features

Graphical User Interface

Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device

Checks the Master Boot Record for readiness to boot into a full OS environment

Tablet panel test

Video memory test

Battery test

Charger test

Event log scan

Multiprocessor cache test

Running the ePSA Diagnostic Utility

NOTE: The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external keyboard.

1.Power on the system and immediately press the <Power> + <Start> buttons simultaneously for a second.

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Dell 10-ST2E Troubleshooting Your Computer, Enhanced Pre-boot System Assessment ePSA, Running the ePSA Diagnostic Utility