w w w . d e l l . c o m s u p p o r t . d e l l . c o m

What Are You Looking For?

Find it Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

• Microsoft Windows License Label

These labels are located on your computer.

 

• Use the Service Tag to

 

identify your computer

 

when you use

 

support.dell.com or

 

contact technical

 

support.

 

• Enter the Express Service Code to direct your call when

 

contacting technical support.

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

• Corporate, government, and education customers can

customers

also use the customized Dell Premier Support website at

• Upgrades — Upgrade information for components, such

premier.support.dell.com. The website may not be

as memory, the hard drive, and the operating system

available in all regions.

• Customer Care — Contact information, service call and

 

order status, warranty, and repair information

 

• Service and support — Service call status and support

 

history, service contract, online discussions with

 

technical support

 

• Reference — Computer documentation, details on my

 

computer configuration, product specifications, and

 

white papers

 

• Downloads — Certified drivers, patches, and software

 

updates

 

1 Desktop System Software (DSS)— If you reinstall the

 

operating system for your computer, you should also

 

reinstall the DSS utility. DSS provides critical updates

 

for your operating system and support for Dell™ 3.5-

 

inch USB floppy drives, Intel® Pentium® M processors,

 

optical drives, and USB devices. DSS is necessary for

 

correct operation of your Dell computer. The software

 

automatically detects your computer and operating

 

system and installs the updates appropriate for your

 

configuration.

 

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Finding Information

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Dell T8243 Microsoft Windows License Label, Use the Service Tag to, Identify your computer, When you use, Support, Updates