113 | Dell DHP, T8243 specs

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Czech Republic (Prague)	Website: support.euro.dell.com
International Access Code: 00	E-mail: czech_dell@dell.com
Country Code: 420	Technical Support	02 2186 27 27
City Code: 2	Technical Support Fax	02 2186 27 28
	Customer Care	02 2186 27 11
	Customer Care Fax	02 2186 27 14
	Switchboard	02 2186 27 11

Denmark (Copenhagen)	Website: support.euro.dell.com
International Access Code: 00 E-mail Support (portable computers):
Country Code: 45	den_nbk_support@dell.com
Country Code: 45
	E-mail Support (desktop computers):
	den_support@dell.com
	E-mail Support (servers):
	Nordic_server_support@dell.com
	Technical Support	7023 0182
	Customer Care (Relational)	7023 0184
	Home/Small Business Customer Care	3287 5505
	Switchboard (Relational)	3287 1200
	Switchboard Fax (Relational)	3287 1201
	Switchboard (Home/Small Business)	3287 5000
	Switchboard Fax (Home/Small Business)	3287 5001

Dominica	General Support	toll-free: 1-866-278-6821

Dominican Republic	General Support	1-800-148-0530

Ecuador	General Support	toll-free: 999-119

El Salvador	General Support	01-899-753-0777

Appendix

113

Image 113

Dell DHP, T8243 manual 113

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m February T8243 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations Replacing the External Modem Connector Connecting and Disconnecting Drive Cables102 103 108 105106 Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information When you use Use the Service Tag toOrder status, warranty, and repair information Updates Follow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Changing the Display Settings Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter connector on computer Network Setup Wizard Connecting to the InternetSetting Up Your Internet Connection Click Checklist for creating a network If you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeHow to Copy a CD or DVD Copying CDs and DVDs Helpful Tips Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RWRecordNow Click Exact Copy Standby Mode Power Management Power Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Click Hardware and click Device Manager Battery Problems Troubleshooting TipsDrive Problems Solving Problems Problems writing to a CD/DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Use these characters in filenames Error Messages Ieee 1394 Device Problems Media Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Program stops responding Computer stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating system Other software problems Memory Problems Mouse Problems Power Problems Network Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic Lights If the problem still exists, install a Remove the card, reinstall it seeModules installed, remove Normally, reinstall an additional Screen identifying a problem with a If there is an error message on yourInstalled on your computer Determine if a conflict exists by When to Use the Dell Diagnostics Dell DiagnosticsDell Diagnostics Main Menu Option Function Tab Function What Is a Driver?Drivers Using Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Windows XP Restoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Creating a Restore Point Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Troubleshooting Tools Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your Computer Removing and Installing Parts Front View Front and Back View of the Computer Blinking or solid amber See Power Problems on Blinking green The computer is in a power-saving stateDiagnostic lights CD/DVD drive eject Express cards See the safety instructions in the ProductBack View Link integrity light Connector Line-in connectorAttached Reliable operation Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Password jumper Processor connector CPUPower PCI Express Sata connector DDR2 Memory Overview Memory Installing Memory Addressing Memory With 4-GB Configurations Notch Memory module Cutouts Crossbar Securing clips Connector Removing Memory Cards PCI Express Cards Installing a PCI Express CardX16 card X1 card PCI Express X16 card slot Retention arm tab Edge connector Securing slot Card connector Securing tab Seated Card not fully seated Card fully Bracket Removing a PCI Express Card Retention arm PCI Express card Edge connector Card connector CD/DVD drive Hard drive Drives Drive Interface Connectors Connecting Drive CablesPower Cable Connector Serial ATA Connector Interface cable Interface connector Removing a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Tabs Hard drive Power cable Tabs Drive Drive bracket Installing a Hard Drive Removing a CD/DVD Drive CD/DVD Drive CD/DVD drive Drive release latch Data cable Removing and Installing Parts Unpack the drive and prepare it for installation Installing a CD/DVD Drive Media Card Reader Data cable Removing a Media Card Reader Drive Drive bracket Screws Removing and Installing Parts Installing a Media Card Reader Data cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive Optional Floppy drive Drive release latch Drive Drive bracket Screws Installing a Floppy Drive Data cable edge connector Cable release tab Modem Pull tab Removing and Installing PartsReplacing the Modem Screws Modem cable Replacing the External Modem Connector Screw Battery Battery positive side Replacing the Battery Replacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins Processor power Video Hole D-SUB connectorComputers Reader Problems on Controls and Lights Power control Push button Power lightAn explanation of the diagnostic light codes Fixed-voltage power supply 110 V at 50/60 Hz Overview System Setup System Setup Screens Entering System Setup Normal or Combo mode System Setup Options 100 Monday through Friday 101 Option Settings Boot SequenceChanging Boot Sequence for the Current Boot 102 103 Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots 104 Clearing Cmos Settings Computer, Keyboard, and Monitor Cleaning Your ComputerMouse 105 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs 106 Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B 107 108 Contacting DellFCC Identification Information Antigua and Barbuda 109Argentina Buenos Aires Aruba 110 Chile Santiago 111Cayman Islands Costa Rica 112Colombia 113 114 115 India 116Ireland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com Korea Seoul 117 Luxembourg Website support.euro.dell.com 118Macao Malaysia Penang 119 120 121 Switzerland Geneva Website support.euro.dell.com 122Taiwan Thailand Turks and Caicos Islands 123Bracknell Website support.euro.dell.com Uruguay Business 124Virgin Islands Venezuela Index 125 Connection, setting up Error messagesProblems 127 Compatibility, 33 restore to previous operating USB