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Problem Description

Suggested Resolution

 

 

 

 

 

A possible expansion card failure has

1

Determine if a conflict exists by

 

occurred.

 

removing a card (not a graphics card)

 

 

 

(see page 66) and restarting the

 

 

 

computer.

 

 

2

If the problem persists, reinstall the

 

 

 

card that you removed, remove a

 

 

 

different card, and then restart the

 

 

 

computer.

 

 

3

Repeat this process for each card. If the

 

 

 

computer starts normally, troubleshoot

 

 

 

the last card removed from the

 

 

 

computer for resource conflicts (see

 

 

 

page 49).

 

 

4

If the problem persists, contact Dell

 

 

 

(see page 108).

 

 

 

 

Another failure has occurred.

• Ensure that the cables are properly

 

 

 

connected to the system board from

 

 

 

the hard drive, CD drive, and DVD

 

 

 

drive (see page 62).

 

 

• If there is an error message on your

 

 

 

screen identifying a problem with a

 

 

 

device (such as the floppy drive or hard

 

 

 

drive), check the device to make sure it

 

 

 

is functioning properly.

 

 

• The operating system is attempting to

 

 

 

boot from a device (such as the floppy

 

 

 

drive or hard drive); check system

 

 

 

setup (see page 97) to make sure the

 

 

 

boot sequence is correct for the devices

 

 

 

installed on your computer.

 

 

• If the problem persists, contact Dell

 

 

 

(see page 108).

 

 

 

 

The computer is in a normal operating

None.

 

condition after POST.

 

 

 

 

 

 

Troubleshooting Tools

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Dell DHP, T8243 Determine if a conflict exists by, See page 66 and restarting, Card that you removed, remove a, Drive see