28 Quick Reference Guide
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
1
Click the
Start
button and click
Help and Support
.
2
Typ e
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my computer
, and
click
Next
.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your
computer to an earlier operating state (without affecting data files) if changes to the hardware, software,
or other system settings have left the computer in an undesirable operating state. See the Windows Help
and Support Center for information on using System Restore. To access the Windows Help and Support
Center, see "Windows Help and Support Center" on page6.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
Creating a Restore Point
1
Click the
Start
button and click
Help and Support
.
2
Click
System Restore
.
3
Follow the instructions on the screen.
1-3-1 through
2-4-4
Memory not being properly
identifiedor used
3-4-2 Screen retrace failure
3-1-1 Slave DMA register failure 3-4-3 Search for video ROM failure
3-1-2 Master DMA register failure 4-2-1 No timer tick
3-1-3 Master interrupt mask register failure 4-2-2 Shutdown failure
4-2-3 Gate A20 failure 4-4-1 Serial or parallel port test failure
4-2-4 Unexpected interrupt in protected mode 4-4-2 Failure to decompress code to
shadowed memory
4-3-1 Memory failure above address 0FFFFh 4-4-3 Math-coprocessor test failure
4-3-3 Timer-chip counter 2 failure 4-4-4 Cache test failure
4-3-4 Time-of-day clock stopped
Code Cause Code Cause
book.book Page 28 Wednesday, March 14, 2007 11:21 AM