What Are You Looking For? | Find It Here |
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• Service Tag and Express Service Code | Service Tag and Microsoft® Windows® Product Key |
• Microsoft Windows Product Key Label | These labels are located on your computer. |
| • Use the Service |
| Tag to identify |
| your computer |
| when you use |
| support.dell.co |
| m or contact |
| support. |
| • Enter the Express Service Code to direct your call |
| when contacting support. |
• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, online courses, and frequently asked | NOTE: Select your region or business segment to |
questions | view the appropriate support site. |
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as the memory, hard drive, and operating system
•Customer Care — Contact information, service call and order status, and warranty and repair information
•Service and support — Service call status, support history, service contract, and online discussions with support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
• Desktop System Software (DSS)— If you reinstall the | To download Desktop System Software: | ||
operating system on your computer, you should also | |||
1 | Go to support.dell.com, select your region or | ||
reinstall the DSS utility. DSS automatically detects your | |||
| business segment, then enter your Service Tag. | ||
computer and operating system and installs the updates |
| ||
2 | Select Drivers & Downloads, then click Go. | ||
appropriate for your configuration, providing critical | |||
| Click your operating system, and then search for | ||
updates for your operating system and support for Dell™ | 3 | ||
| the keyword Desktop System Software. | ||
drives, and USB devices. DSS is necessary for correct | NOTE: The support.dell.com user interface may vary | ||
operation of your Dell computer. | depending on your selections. | ||
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Quick Reference Guide
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