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Dell V525W manual Paper jam in the ADF select models only

Models: V525W

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Page 137

Troubleshooting

137

1Push down the duplex latch, and then remove the duplex unit.

2Firmly grasp the paper, and then gently pull it out.

Note: Be careful not to tear the paper while removing it.

3Reinsert the duplex unit until it clicks into place to clear the message.

4If necessary, touch OK or press , depending on your printer model.

Paper jam in the ADF (select models only)

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

Image 137

Dell V525W manual Paper jam in the ADF select models only

Contents

January Dell V525w Users GuideTrademarks Contents Scanning PrintingCopying Mailing TroubleshootingFaxing NetworkingIndex 171 Safety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energyConserving ink Finding information about the printerRecycling PublicationsDell Support Web site-http//support.dell.com Use Understanding the parts of the printerAbout your printer About your printer Ordering ink cartridges Ordering and replacing suppliesRemoving ink cartridges Installing ink cartridgesReplacing ink cartridges Select Printer Home Recycling Dell productsPage Replacing the language sheet Using the printer control panel buttons and menusPage Using the printer control panel Using the printer control panel buttons and menus Saving paper and energy Changing the Sleep timeoutRestoring factory default settings Initial Setup Complete appears on the display Using the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirementsPrinter software Launching an application Using the Macintosh printer softwareLaunching the Print dialog Reinstalling the printer software Finding and installing optional softwareUninstalling the printer software Downloading PCL and PS drivers Windows onlyFor Macintosh users Installing the printer softwareUsing the Internet Loading paper Loading paper and original documentsLoad up to Make sure that Paper and specialty media guidelinesLoading paper and original documents Saving paper settings Loading original documents into the ADF Loading original documents on the scanner glassTips for printing PrintingPrinting basic documents Printing a documentChanging the print order of pages Printing multiple pages on one sheet Printing envelopes Printing on specialty mediaPaper/Finishing tab Manage Custom Sizes New Printing on labelsSupported file types Working with photosPrinting on custom‑size paper Printing photos from a flash drive Using a flash drive with the printerPrinting photos from a PictBridge-enabled digital camera Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingUsing the control panel Setting the duplex printing dry timeUsing the printer software Setup Print Mode Setup Page Dry TimeFinding the print queue for your printer Managing print jobsFor Macintosh users System Preferences Print & Fax select your printerFor Windows users Setting your printer as the default printerCreating a print queue Pausing print jobs Changing the default printing modeResuming print jobs Canceling print jobsFor Macintosh users Making copies CopyingTips for copying Enlarging or reducing images Adjusting copy qualityCopying an ID card Placing separator sheets between copies Collating copies using the printer control panelMaking a copy lighter or darker Removing the background of a copy Copying multiple pages on one sheetPlacing an overlay message on each Making a two‑sided duplex copy manually Making a two-sided duplex copyMaking a two‑sided duplex copy automatically Canceling copy jobs Scanning to a local computer ScanningTips for scanning Scanning to a flash drive or memory card Scanning to a network computerFor Windows users Scanning photos for editingScanning documents for editing Scanning directly to e‑mail using the printer software Why am I being asked for a PIN? Scanning FAQHow can I improve the quality of a scan? How do I scan in black and white?Canceling scan jobs Setting up the e-mail function Setting up the printer to e-mailCreating an e‑mail contact list using the computer Double‑click Printer SettingsContacts tab Individuals tab Sending e-mailTips for e‑mailing Canceling an e‑mail Setup 1 Printer is connected to a dedicated fax line Setting up the printer to faxFaxing Scenario 1 Standard telephone lineConnected to different wall jacks Connected to the same telephone wall jack To connectTo connect Scenario 2 Digital Subscriber Line DSL To connect Scenario 3 VoIP telephone serviceTips for this setup To connect Setup 1 Printer is connected directly to a cable modemScenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Page Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetup Fax Setup Dialing and Sending Fax Name Configuring fax settings using the printer control panel Configuring the fax settingsSetting the fax footer Setting the date and timeUsing the Fax Setup Wizard in Windows Configuring fax settings using the fax softwareUsing the Printer Settings in Macintosh Double-clickPrinter SettingsCreating a contact list using the fax software Creating a contact list using the printer control panelSetup Fax Setup Address Book Creating a contact listFor Macintosh users Sending faxesSending faxes using the computer Sending faxes using the printer control panelTips for sending faxes TipReceiving faxes Setup Fax Setup Ringing and Answering Auto Answer OnTips for receiving faxes Receiving faxes automaticallySetup Fax Setup Ringing and Answering Auto Answer Off Faxing FAQReceiving faxes manually TipsWhat is my fax number? What is a splitter and what type of splitter should I use?What is my dialing prefix? When do I need to set Auto Answer to On?How many rings should I set? Setup Fax Setup Ringing and Answering Ring PatternHow do I set the distinctive ring for the printer? How can I check the dial tone?What settings work best with voice mail service? How do I adjust the speaker volume on the printer?How do I change the resolution of the documents that I fax? Adjusting the dialing volumeSetup Fax Setup Fax Reports Transmission Log Printing How do I send a fax using a phone calling card?How do I send a fax at a scheduled time? How do I know that the fax was sent successfully?How do I print a fax on both sides of the paper? How do I print the fax history of the printer?How do I forward a fax? Can I block faxes?Can I retrieve failed faxes? Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security optionsInformation you will need during wireless setup Printing a network setupSetup Network Setup Print Network Setup No SecurityWireless Mode Information you will need during advanced wireless setupAuthentication Network Name SsidEncryption Installing the printer on a wireless networkInstalling the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network Click Configuration TCP/IP Set static IP address Changing wireless settings after installationDouble‑click Wireless Setup Assistant Assigning a static IP addressAdding a printer to an existing ad hoc wireless network Advanced wireless setupConfiguring security Configuring Wi‑Fi Protected Setup manuallyWPA Personal, WPA2‑Personal or WPA2‑Enterprise EAP‑MD5, MSCHAPv2, or LeapUsing the printer wirelessly Configuring 802.1X AuthenticationUsing the printer over an Ethernet network Using the printer locally USBIf the printer is currently set up for Ethernet If the printer is currently set up for wirelessSelecting a printer Select Set as Default Printer from the menuDouble‑click Dell Extras Dell Setup Assistant Double‑click Dell Extras Dell Setup AssistantAdding the printer Sharing a printer in a Windows environmentSharing a printer in a Macintosh environment Networking FAQWhat is Wi‑Fi Protected Setup? What is an SSID? What is a network? Where do I find my SSID?Wireless network examples How are home networks configured?Scenario 3 Wireless network with no Internet access Scenario 2 Wireless network with Internet accessHow do I attach the USB cable? What is a USB cable?Why do I need a USB cable? How are infrastructure and ad hoc networks different? CharacteristicsHow can I improve wireless signal strength? Finding the signal strengthCheck the Wireless Signal Quality Checking computer connectivityRemove Obstacles Between the Access Point and the Printer Move the Printer Closer to the Access PointArrange the Network to Reduce Signal Absorption Remove Sources of InterferenceFor Macintosh users with an AirPort base station For Macintosh users with an access pointClick Advanced or Configure How do I find the MAC address? What is a MAC address?What is TCP/IP? What is an IP address?How do I locate IP addresses? What is a key index?How are IP addresses assigned? Locating the printer IP addressWhat is the difference between Guided and Advanced setup? Maintaining the printer Using the printer control panelMaintaining ink cartridges Checking ink levelsCleaning the printhead nozzles Cleaning the exterior of the printerMoving the printer to another location Cleaning the scanner glassPage If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshootReconnect the Printer Power Supply Software did not installPrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted CorrectlyRemove and Reinstall the Printer Software Printer is busy or does not respond Make Sure the Printer is not in Sleep ModePrinter is printing blank pages Cannot print through USB Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Understanding printer messages Fax Memory Full Ink Cartridge ErrorInk Cartridge Missing Ink Cartridge UnsupportedNetwork x Software Error Memory Device ErrorInk Low Load Size PaperRemove and reinsert the printhead Printhead ErrorPrinthead Cannot Move Printhead Missing Printhead Unsupported Printhead Warning Scanner DisabledReplace Ink Cartridge Scanned Document Too LongJams and misfeeds troubleshooting Check the jam clearance area Paper jam in the paper support Paper jam in the exit trayPaper jam in the duplex unit Paper jam in the ADF select models only Check the ADF Check under the ADF tray Paper or specialty media misfeeds Print troubleshootingPoor quality at the edges Check Paper Condition141 Print speed is slow Computer slows down when printingCopier or scanner does not respond Copy and scan troubleshootingScanner unit does not close Poor copy or scanned image qualityScan was not successful Partial copies or scans of documents or photosScanning takes too long or freezes the computer Cannot scan to a computer over a networkConnection checklist Fax troubleshootingFax troubleshooting checklist Enable Automatic FAX Conversion Enable Error CorrectionMake Sure That the Dial Prefix Setting is Correct Cannot send faxesIncrease the Ringer Volume Make Sure That FAX Forwarding is DisabledCannot receive faxes Make Sure That the Printer is Connected to AN Analog PortSetup Fax Setup Ringing and Answering Manual Pickup Code Fax error messages on the printer control panelCannot run the fax software Make Sure That YOU have the Correct Manual Answer CodeTroubleshooting 149 Continue button is unavailable Network troubleshootingMake Sure the Printer is Plugged in and Turned on Make Sure the USB Port on the Computer is WorkingMake Sure the USB Cable is Working RUN the Installer AgainComputer firewall is blocking communication with the printer Wireless troubleshootingCannot print over wireless network Wireless troubleshooting checklistSetup Demo Mode Off Troubleshooting 155 Locating the printer IP address Wireless print server not installedResolving intermittent wireless communications issues Eliminate Network Congestion Troubleshooting 159 Edition notice Product informationNoise emission levels Modular component noticeLicensing notices Product disposal Battery notice Static sensitivity noticeTemperature information Industry Canada compliance statement Power consumptionEuropean Community EC directives conformity Avis de conformité aux normes de l’industrie du Canada165 Utilisation de ce produit en Suisse Using this product in SwitzerlandSouth Africa telecommunications notice Verwendung dieses Produkts in der Schweiz Regulatory notices for wireless productsUso del prodotto in Svizzera Exposure to radio frequency radiationIndustry Canada Canada 169 170 Numerics IndexEAP‑TLS Page Page Page Page VPN