Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code Country Code

Website and E-Mail Address

Local Numbers, and

City Code

 

Toll-Free Numbers

 

 

 

Canada (North York, Ontario)

Online Order Status: www.dell.ca/ostatus

 

International Access Code: 011

AutoTech (automated technical support)

toll-free: 1-800-247-9362

 

TechFax

toll-free: 1-800-950-1329

 

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

 

Technical Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

 

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Mexico

Customer Technical Support

001-877-384-8979

International Access Code: 00

 

or 001-877-269-3383

 

 

Country Code: 52

Sales

50-81-8800

 

 

or 01-800-888-3355

 

Customer Service

001-877-384-8979

 

 

or 001-877-269-3383

 

Main

50-81-8800

 

 

or 01-800-888-3355

 

 

 

Product Information Guide

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Dell W4200 manual Contacting Dell, Canada North York, Ontario, Mexico