Dell WHL, WHM manual = yellow = green = off, Diagnostic Light Codes Before Post

Models: WHM WHL

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Diagnostic Light Codes Before POST

Light Pattern

 

 

Problem Description

Suggested Resolution

 

 

 

 

 

 

 

 

 

 

 

off

No electrical power is

Connect the computer to an electrical outlet. Ensure

 

 

 

 

off

supplied to the computer.

that the front-panel power light is on. If the power light

 

 

 

 

 

is off, ensure that the computer is connected to a

 

 

 

 

off

 

A

B

C

D

 

working electrical outlet and then press the

 

 

 

 

off

 

power button.

 

 

 

 

 

 

If the problem is still not resolved, contact Dell for

 

 

 

 

 

 

technical assistance.

 

 

 

 

 

 

 

 

 

 

 

yellow

The computer is in a normal

Press the power button to turn the computer on.

 

 

 

 

off

off condition; the computer

If the computer does not turn on, ensure that the front-

 

 

 

 

is connected to an

A

B

C

D

off

panel power light is on. If the power light is off, ensure

electrical outlet.

that the computer is connected to a working electrical

 

 

 

 

off

 

 

 

 

 

 

outlet and then press the power button.

 

 

 

 

 

 

 

 

 

 

 

 

If the problem is still not resolved, contact Dell for

 

 

 

 

 

 

technical assistance.

 

 

 

 

 

 

 

 

 

 

 

yellow

The computer is in a reduced

Use one of the appropriate methods to "wake up" the

 

 

 

 

yellow

power or "sleep" state.

computer. See "Advanced Features" in the User’s Guide.

 

 

 

 

 

 

A

B

C

D

off

 

If the problem is not resolved and you are trying to wake

 

the computer with a USB mouse or keyboard, substitute

 

 

 

 

off

 

 

 

 

 

 

the mouse or keyboard with a working PS/2 mouse or

 

 

 

 

 

 

 

 

 

 

 

 

keyboard and then try to wake the computer.

 

 

 

 

 

 

 

 

 

 

 

yellow

The BIOS is not executing.

Ensure that the processor is seated correctly and restart

 

 

 

 

yellow

 

the computer.

 

 

 

 

 

 

A

B

C

D

yellow

 

If the problem is still not resolved, contact Dell for

 

technical assistance.

 

 

 

 

off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

off

A possible power supply or

Perform the procedure in "Power Problems" in the

 

 

 

 

yellow

power cable failure

User’s Guide.

 

 

 

 

has occurred.

 

A

B

C

D

off

If the problem is still not resolved, contact Dell for

 

 

technical assistance.

 

 

 

 

off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

off

A possible system board

Contact Dell for technical assistance.

 

 

 

 

off

failure has occurred.

 

 

 

 

 

 

 

A

B

C

D

yellow

 

 

 

 

 

 

off

 

 

 

 

 

 

 

 

 

= yellow = green = off

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Quick Reference Guide

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Dell WHL, WHM manual = yellow = green = off, Diagnostic Light Codes Before Post