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Light Pattern

Problem Description

Suggested Resolution

 

 

 

green

No memory modules are detected.

1 Reseat the memory modules to

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ensure that your computer is

 

 

successfully communicating with

A B C D yellow

 

 

 

 

the memory.

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2

Restart the computer.

 

 

3

If the problem still exists, remove

 

 

 

all the memory modules and

 

 

 

install one memory module in

 

 

 

connector DIMM_1.

 

 

4

Restart the computer.

 

 

 

The following message appears:

 

 

 

Alert! Operating in Debug

 

 

 

Mode. Please Populate

 

 

 

Memory in Pairs for

 

 

 

Normal Operation.

 

 

5

Press <F1> to boot to the

 

 

 

operating system.

 

 

6

Run the Dell Diagnostics.

 

 

7

If the memory module passes, shut

 

 

 

down the computer, remove the

 

 

 

memory module, and then repeat the

 

 

 

process with the remaining memory

 

 

 

modules until a memory error occurs

 

 

 

during start-up or diagnostic testing.

 

 

 

If the first memory module tested is

 

 

 

defective, repeat the process with the

 

 

 

remaining modules to ensure that the

 

 

 

remaining modules are not defective.

 

 

8

When the defective memory module

 

 

 

is identified, contact Dell for

 

 

 

a replacement.

NOTE: If necessary, the computer can operate in debug mode until new memory modules are installed.

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Quick Reference Guide

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Image 34
Dell WHL, WHM manual C D yellow