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Troubleshooting

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts without error, the lights flash, and then turn off. If the computer malfunctions, however, you can use the status of the lights to help identify the problem.

NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the system setup program, see "System Setup Program" on page 103.

Diagnostic Light Codes During POST

To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then Scroll Lock). If the computer malfunctions the individual lights display a status of either On , Off , or Flashing .

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

No memory modules

• If two or more memory modules are

 

are detected.

installed, remove the modules, then

 

 

reinstall one module and restart the

 

 

computer. If the computer starts

 

 

normally, continue to install

 

 

additional memory modules (one at a

 

 

time) until you have identified a

 

 

faulty module or reinstalled all

 

 

modules without error (see "Memory"

 

 

on page 122).

If available, install working memory of the same type into your computer (see "Memory" on page 122).

If the problem persists, contact Dell Support.

Troubleshooting

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Dell YT465 Troubleshooting, Diagnostic Lights, Diagnostic Light Codes During Post, Light Pattern, Suggested Resolution