Using the Hardware Troubleshooter Tool 110, 111, 115 | Dell YT465

Using the Hardware Troubleshooter Tool	110
Microsoft Windows XP	110
Microsoft Windows Vista	111
Restoring Your Operating System	111
Using Microsoft® Windows® System Restore	111
Using the Operating System Media	112

14 Adding and Replacing Parts

Before You Begin	115
Recommended Tools	115
Turning Off Your Computer	115
Before Working Inside Your Computer	116
Hinge Cover	118
Keyboard	119
Internal Card With Bluetooth® Wireless Technology	120
Coin-CellBattery	122
Memory	122
Wireless Local Area Network (WLAN) Card	127
Mobile Broadband Card	129
Subscriber Identity Module (SIM) Card	132
Hard Drive	132
Returning a Hard Drive to Dell	134
Media Bay	135
Removing Media Bay Devices	135
FCM (Flash Cache Module) Card	135

15Dell™ QuickSet

16Traveling With Your Computer

Identifying Your Computer

139

Contents 9

Image 9

Dell YT465 Using the Hardware Troubleshooter Tool 110, 111, 115, Before Working Inside Your Computer 116, 118, 119, 120

Contents

Dell Latitude ATG D630 User’s Guide May YT465 Contents Setting Display Resolution and Refresh Rate Configuring Power Management SettingsMicrosoft Windows Logo Key Functions Customizing the Touch Pad and Track Stick Mobile Broadband or Wireless Wide Area Network Connecting a Network or Broadband Modem Cable Securing Your Computer Troubleshooting 103 100104 107 Wireless Local Area Network Wlan Card 127 Using the Hardware Troubleshooter Tool 110111 115 Returning Items for Warranty Repair or Credit 151 Technical Support and Customer Service 149140 149 Finding Information What Are You Looking For? Find It HereSupport.dell.com Quick Reference Guide Dell Support Website support.dell.com What Are You Looking For? Dell QuickSet Help Front View About Your Computer V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View About Your Computer Right Side View Back View Connects USB devices, such as a mouse, keyboard, or printer About Your Computer Bottom View About Your Computer Microsoft Windows XP Transferring Information to Another Computer Transferring Information to Another Computer Microsoft Windows Vista Easy Transfer Cable for Windows Vista Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Charge Gauge Low-Battery Warning Conserving Battery PowerCheck the Battery Charge Check the Battery Health Power Management Modes Standby and Sleep ModeHibernate Mode Charging the Battery Configuring Power Management SettingsAccessing Power Options Properties Windows XP Replacing the Battery Battery Errors Storing a Battery Using a Battery Numeric Keypad Using the Keyboard Key Combinations Microsoft Windows Logo Key Functions Touch Pad and Track Stick Changing the Track Stick Cap Customizing the Touch Pad and Track StickMouse Properties window Using the Keyboard Using the Keyboard Using the Display Adjusting BrightnessUsing the Ambient Light Sensor Setting Display Resolution and Refresh Rate Switching the Video Image Under Pick a category, click Appearance and Themes Dual Independent Display Mode Swapping Primary and Secondary Displays Click the Settings tab→ Advanced→ Displays tab Connecting a Network or Broadband Modem Cable Setting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area NetworkWhat You Need to Establish a Wlan Connection Select an option under Choose a connection option Right-clickWireless Network Connection Click Properties Start Button and Connect To OptionOrder Confirmation for Your Computer Determining the Wireless Network Device Manager Connecting to a Wlan Completing the Connection to the Wlan Click Start→ Connect To→ Manage wireless networks Checking Your Dell Mobile Broadband Card Mobile Broadband or Wireless Wide Area Network Connecting to a Mobile Broadband Network Click Start→ All Programs→ Dell WirelessEnabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Location Profile Settings General Mobility SettingsMicrosoft Windows Firewall Setting Up and Using Networks Setting Up and Using Networks Playing Media Using Multimedia DVD player includes the following basic buttons Copying Media Using Blank Media How to Copy Media Media Type Read Write Rewritable Helpful Tips Adjusting the Volume Adjusting the PictureMicrosoft Windows XP Operating System Microsoft Windows Vista Operating System Under Personalization, click Adjust Screen Resolution Card Types Using Cards Installing a PC Card or ExpressCard Extended CardsPC Card ExpressCard Removing a Card or Blank Using Cards Securing Your Computer Security Cable LockSmart Card About Smart Cards Installing a Smart Card About Passwords Passwords Type of Password Features Using a Primary or System Password Using a Hard Drive Password Using an Administrator Password Enabling the TPM Feature Trusted Platform Module TPMSecurity Management Software Computer Tracking Software Using the Security Management SoftwareIf Your Computer Is Lost or Stolen Activating the Security Management Software Securing Your Computer Cleaning a Non-Optical Mouse Cleaning Your ComputerComputer, Keyboard, and Display Touch Pad Cleaning an Optical Mouse Floppy DriveCDs and DVDs Diagnostic Lights TroubleshootingDiagnostic Light Codes During Post Suggested Resolution If available, install working memory Dell Diagnostics Dell Technical Update ServiceWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Dell Diagnostics Main Menu Option FunctionTab Function Click Dell Support and point to Dell Support Settings Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support Icon Drive Problems Media drive problemsDouble-Clicking the Dell Support Icon Hard drive problems Mail, Modem, and Internet ProblemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding sound Click the Start button and click Control Panel Error Messages Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsClick Printers and Other Hardware Lockups and Software Problems External Keyboard problemsUnexpected characters Computer does not start up Other software problemsComputer stops responding Program stops responding or crashes repeatedly Network Problems Memory Problems Mobile Broadband Wireless Wide Area Network Wireless Local Area Network WlanGeneral Icon on the Windows Power Problems PC Card Problems Ensuring Sufficient Power for Your Computer Docking Power ConsiderationsDocking While the Computer Is Running Printer Problems Scanner ProblemsAC Power Loss While the Computer Is Docked Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Video and Display Problems Touch Pad or Mouse ProblemsNo sound from headphones 100 If the display is difficult to read If the display is blankClick Appearance and Themes 101 102 If only part of the display is readable Viewing the System Setup Screens System Setup ProgramOverview 103 Changing the Boot Sequence System Setup ScreensCommonly Used Options Diskette Drive Modular bay HDD Internal HDD Optical Drive Changing Printer Modes Performing a One-Time BootChanging COM Ports 105 106 What Is a Driver? Reinstalling SoftwareDrivers Identifying Drivers Installing Drivers in the Correct Order Reinstalling Drivers and UtilitiesUsing Windows Device Driver Rollback 108 Using the Drivers and Utilities Media Click the Drivers tab→ Roll Back Driver109 Manually Reinstalling Drivers Using the Hardware Troubleshooter ToolMicrosoft Windows XP Click Start→ Help and Support Starting System Restore Using Microsoft Windows System RestoreRestoring Your Operating System Microsoft Windows Vista Undoing the Last System Restore Using the Operating System MediaEnabling System Restore Before You Begin 113 Reinstalling Windows 114 Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your Computer 116 Before Working Inside Your Computer 117 118 Hinge Cover 119 Keyboard 120 Internal Card With Bluetooth Wireless Technology 121 Coin-Cell Battery Memory122 123 124 125 126 127 Wireless Local Area Network Wlan Card 128 129 Mobile Broadband Card 130 131 Subscriber Identity Module SIM Card Hard Drive132 133 134 Returning a Hard Drive to Dell FCM Flash Cache Module Card Media BayRemoving Media Bay Devices 135 136 137 Dell QuickSet 138 Identifying Your Computer Traveling With Your ComputerPacking the Computer 139 Travel Tips Traveling by Air140 141 SpecificationsProcessor System Information 142 Ports and ConnectorsPCI-E Card Memory Communications 143Video Audio Display 144Keyboard Touch Pad Battery 145Track Stick AC Adapter 146 Fingerprint Reader Optional 147Physical Environmental Specifications Getting Help Technical Support and Customer ServiceObtaining Assistance 149 150 DellConnect Online Services AutoTech Service Problems With Your OrderAutomated Order-Status Service 151 Before You Call Contacting DellVisit support.dell.com 153 Diagnostics Checklist 154 FCC Notice U.S. Only AppendixFCC Class B 155 156 Macrovision Product Notice 157 Glossary Device driver See driver 158 159 160 161 Module bay See media bay 162 163 164 165 166 Video resolution See resolution