Printer Problems, Scanner Problems | Dell YT465 specs

AC Power Loss While the Computer Is Docked

If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.

Printer Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N .

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.

Scanner Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.

UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.

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Troubleshooting

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Dell YT465 manual Printer Problems, Scanner Problems, AC Power Loss While the Computer Is Docked

Contents

Dell Latitude ATG D630 User’s Guide May YT465 Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsSetting Display Resolution and Refresh Rate Customizing the Touch Pad and Track Stick Connecting a Network or Broadband Modem Cable Mobile Broadband or Wireless Wide Area Network Securing Your Computer Troubleshooting 104 100103 107 111 Using the Hardware Troubleshooter Tool 110Wireless Local Area Network Wlan Card 127 115 140 Technical Support and Customer Service 149Returning Items for Warranty Repair or Credit 151 149 Support.dell.com Finding InformationWhat Are You Looking For? Find It Here Quick Reference Guide What Are You Looking For? Dell Support Website support.dell.com Dell QuickSet Help About Your Computer Front View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View About Your Computer Right Side View Back View Connects USB devices, such as a mouse, keyboard, or printer About Your Computer Bottom View About Your Computer Transferring Information to Another Computer Microsoft Windows XP Transferring Information to Another Computer Microsoft Windows Vista Easy Transfer Cable for Windows Vista Using a Battery Battery Performance Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charge Gauge Check the Battery Charge Conserving Battery PowerLow-Battery Warning Check the Battery Health Hibernate Mode Power Management ModesStandby and Sleep Mode Accessing Power Options Properties Configuring Power Management SettingsCharging the Battery Windows XP Replacing the Battery Storing a Battery Battery Errors Using a Battery Using the Keyboard Numeric Keypad Key Combinations Touch Pad and Track Stick Microsoft Windows Logo Key Functions Mouse Properties window Changing the Track Stick CapCustomizing the Touch Pad and Track Stick Using the Keyboard Using the Keyboard Using the Ambient Light Sensor Using the DisplayAdjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Under Pick a category, click Appearance and Themes Click the Settings tab→ Advanced→ Displays tab Swapping Primary and Secondary Displays Setting Up and Using Networks Connecting a Network or Broadband Modem Cable What You Need to Establish a Wlan Connection Wireless Local Area NetworkChecking Your Wireless Network Card Select an option under Choose a connection option Order Confirmation for Your Computer Right-clickWireless Network Connection Click PropertiesStart Button and Connect To Option Connecting to a Wlan Determining the Wireless Network Device Manager Click Start→ Connect To→ Manage wireless networks Completing the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkClick Start→ All Programs→ Dell Wireless Microsoft Windows Firewall Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Setting Up and Using Networks Setting Up and Using Networks Using Multimedia Playing Media Copying Media DVD player includes the following basic buttons How to Copy Media Using Blank Media Helpful Tips Media Type Read Write Rewritable Microsoft Windows XP Operating System Adjusting the VolumeAdjusting the Picture Under Personalization, click Adjust Screen Resolution Microsoft Windows Vista Operating System Using Cards Card Types PC Card Installing a PC Card or ExpressCardExtended Cards Removing a Card or Blank ExpressCard Using Cards Smart Card Securing Your ComputerSecurity Cable Lock Installing a Smart Card About Smart Cards Passwords About Passwords Using a Primary or System Password Type of Password Features Using an Administrator Password Using a Hard Drive Password Security Management Software Enabling the TPM FeatureTrusted Platform Module TPM If Your Computer Is Lost or Stolen Using the Security Management SoftwareComputer Tracking Software Activating the Security Management Software Securing Your Computer Computer, Keyboard, and Display Cleaning Your ComputerCleaning a Non-Optical Mouse Touch Pad CDs and DVDs Cleaning an Optical MouseFloppy Drive Diagnostic Light Codes During Post TroubleshootingDiagnostic Lights Suggested Resolution If available, install working memory When to Use the Dell Diagnostics Dell Technical Update ServiceDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive ProblemsMedia drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet ProblemsHard drive problems If you hear an unfamiliar scraping or grinding sound Click the Start button and click Control Panel Error Messages Troubleshooting Click Add or Remove Programs Click Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems Unexpected characters Lockups and Software ProblemsExternal Keyboard problems Computer stops responding Other software problemsComputer does not start up Program stops responding or crashes repeatedly Memory Problems Network Problems General Wireless Local Area Network WlanMobile Broadband Wireless Wide Area Network Icon on the Windows PC Card Problems Power Problems Docking While the Computer Is Running Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is Docked Printer ProblemsScanner Problems No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers No sound from headphones Touch Pad or Mouse ProblemsVideo and Display Problems 100 Click Appearance and Themes If the display is blankIf the display is difficult to read 101 If only part of the display is readable 102 Overview System Setup ProgramViewing the System Setup Screens 103 Commonly Used Options System Setup ScreensChanging the Boot Sequence Diskette Drive Modular bay HDD Internal HDD Optical Drive Changing COM Ports Performing a One-Time BootChanging Printer Modes 105 106 Drivers Reinstalling SoftwareWhat Is a Driver? Identifying Drivers Using Windows Device Driver Rollback Reinstalling Drivers and UtilitiesInstalling Drivers in the Correct Order 108 109 Using the Drivers and Utilities MediaClick the Drivers tab→ Roll Back Driver Microsoft Windows XP Using the Hardware Troubleshooter ToolManually Reinstalling Drivers Click Start→ Help and Support Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Microsoft Windows Vista Enabling System Restore Using the Operating System MediaUndoing the Last System Restore Before You Begin Reinstalling Windows 113 114 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer 116 117 Hinge Cover 118 Keyboard 119 Internal Card With Bluetooth Wireless Technology 120 121 122 Coin-Cell BatteryMemory 123 124 125 126 Wireless Local Area Network Wlan Card 127 128 Mobile Broadband Card 129 130 131 132 Subscriber Identity Module SIM CardHard Drive 133 Returning a Hard Drive to Dell 134 Removing Media Bay Devices Media BayFCM Flash Cache Module Card 135 136 Dell QuickSet 137 138 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 139 140 Travel TipsTraveling by Air Processor Specifications141 System Information PCI-E Card Ports and Connectors142 Memory Video 143Communications Audio Keyboard 144Display Touch Pad Track Stick Battery145 146 AC Adapter Physical 147Fingerprint Reader Optional Environmental Specifications Obtaining Assistance Technical Support and Customer ServiceGetting Help 149 DellConnect Online Services 150 Automated Order-Status Service Problems With Your OrderAutoTech Service 151 Visit support.dell.com Before You CallContacting Dell Diagnostics Checklist 153 154 FCC Class B AppendixFCC Notice U.S. Only 155 Macrovision Product Notice 156 Glossary 157 158 Device driver See driver 159 160 161 162 Module bay See media bay 163 164 165 Video resolution See resolution 166