9
Troubleshooting
Problem | Possible Causes | Solution |
Low heat / Low flame. | Improper preheating. | Allow charcoal to burn until covered with a light |
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| grey ash. (usually |
| Not enough airflow. | Open Vents. |
| Low charcoal. | Add more charcoal to the charcoal tray. |
| Lid being opened to | Allow food to cook with the lid closed. Every |
| frequently. | time the lid is removed, the temperature drops. |
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| This leads to lower temperatures and longer |
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| cooking times. |
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Excessive | Improper preheating. | Preheat grill with lid closed for 20 - 25 mins and |
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| spread coals around evenly. |
| Excessive grease and ash | Clean ash/drip pan regularly. Do not line |
| build up in ash/drip pan. | pan with aluminum foil. Refer to cleaning |
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| instructions. |
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“Paint” appears to be peeling inside | Grease build up on | This is not a defect. The finish on the lid is |
lid or hood. | inside surfaces. | porcelain, and will not peel. The peeling is |
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| caused by hardened grease, which dries into |
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| |
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| cleaning will prevent this. See cleaning |
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| instructions. |
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EN
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