TROUBLESHOOTING
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
23
Fireplace produces a clicking/ticking noise just after burner is lit or shut off
1.Metal expanding while heating or con- tracting while cooling
1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person
Fireplace produces unwanted odors | 1. | Fireplace burning vapors from paint, hair |
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| spray, glues, etc. (See IMPORTANT |
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| statement above) |
| 2. | For propane/LP gas, low fuel supply |
| 3. | Gas leak. See Warning statement at |
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| top of page |
1.Ventilate room. Stop using odor caus- ing products while fireplace is running
2.Contact local propane/LP supplier
3.Locate and correct all leaks (see Gas Line
Gas odor even when control knob is in OFF 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see Gas |
position | top of page |
| Line |
2. | Control valve defective | 2. | Replace control valve |
Gas odor during combustion | 1. | Foreign matter between control valve |
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| and burner |
| 2. | Gas leak. See Warning statement at |
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| top of page |
1.Take apart gas tubing and remove for- eign matter
2.Locate and correct all leaks (see Gas Line
Dark residue on logs or inside of fireplace | 1. | Improper log placement | 1. | Properly locate logs |
| 2. | Air holes at burner inlet blocked | 2. | Clean out air holes at burner inlets. Pe- |
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| riodically repeat as needed |
| 3. | Burner flame holes blocked | 3. | Remove blockage or replace burner |
| 4. | Improper venting or excessive blockage | 4. | Have the vent system inspected, includ- |
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|
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| ing the termination cap. Remove any |
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| restrictions or obstruction |
| 5. | Excessive amounts of embers and pan | 5. | Clear excess embers until a minimum |
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| material |
| gap of 1/2" remains under the grate |
For more information, visit www.desatech.com