![Maintenance, page 27)](/images/new-backgrounds/48198/4819857x1.webp)
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| PROBLEM | CAUSE | REMEDY |
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SHOOTING |
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| One or both burners do | 1. | Burner orifice(s) | 1. | Clean burner(s) (see |
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Continued |
| not light after ODS/ |
| clogged |
| Cleaning and Mainte- |
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| pilot is lit |
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| nance, page 27) or replace |
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| 2. | Burner orifice(s) |
| burner orifice(s) |
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| 2. | Replace burner orifice(s) |
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| diameter is too small |
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| 3. | Inlet gas pressure is | 3. | Contact local propane/LP |
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| too low |
| gas company |
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| 4. | Mislocated crossover | 4. | Contact qualified service |
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| Delayed ignition of | 1. Manifold pressure is | 1. | Contact local propane/LP |
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| one or both burners |
| too low |
| gas company |
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| 2. | Burner orifice(s) | 2. | Clean burner(s) (see |
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| clogged |
| Cleaning and Mainte- |
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| nance, page 27) or replace |
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| 3. | Mislocated crossover |
| burner orifice(s) |
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| 3. | Contact qualified service |
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| tube |
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| Burner backfiring | 1. | Burner orifice is | 1. | Clean burner (see Clean- |
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| during combustion |
| clogged or damaged |
| ing and Maintenance, page |
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| 27) or replace burner |
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| 2. | Damaged burner |
| orifice |
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| 2. | Replace damaged burner |
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| 3. | Gas regulator defective | 3. | Replace gas regulator |
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| Yellow flame in front | 1. Not enough air | 1. | Check burner(s) for dirt |
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| burner during burner |
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| and debris. If found, clean |
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| combustion |
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| burner(s) (see Cleaning and |
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| 2. | Gas regulator defective |
| Maintenance, page 27) |
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| 2. | Replace gas regulator |
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| Slight smoke or odor | 1. Residues from manu- | 1. | Problem will stop after a |
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| during initial operation |
| facturing processes |
| few hours of operation |
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| and logs curing |
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| Fireplace produces a | 1. Turning control knob | 1. | Turn control knob to LO |
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| whistling noise when |
| to HI position when |
| position and let warm up |
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| burners are lit |
| burners are cold |
| for a minute |
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| 2. | Air in gas line | 2. | Operate burners until air is |
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| removed from line. Have |
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| gas line checked by local |
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| 3. | Air passageways on |
| propane/LP gas company |
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| 3. | Observe minimum |
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| fireplace blocked |
| installation clearances |
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| 4. | Dirty or partially |
| (see page 11) |
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| 4. | Clean burners (see |
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| clogged burner |
| Cleaning and Mainte- |
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| orifice(s) |
| nance, page 27) or replace |
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| burner orifice(s) |
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| Moisture/condensation | 1. | Not enough combus- | 1. | Refer to Air for Combus- |
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| noticed on windows |
| tion/ventilation air |
| tion and Ventilation |
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| requirements (page 6) |
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| Continued |
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| 29 |
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