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TROUBLE- SHOOTING
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WARNING
WARNING ICON | G 001 |
If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
| OBSERVED | POSSIBLE |
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| PROBLEM | CAUSE |
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| Fireplace produces a | 1. Metal expanding while | 1. | This is common with most | ||||
| clicking/ticking noise |
| heating or contracting |
| fireplaces. If noise is | |||
| just after burners are |
| while cooling |
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| excessive, contact quali- | ||
| lit or shut off |
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| fied service person | |
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| Fireplace produces | 1. Fireplace | burning | va- | 1. | Open window and venti- | ||
| unwanted odors |
| pors from | paint, | hair |
| late room. Stop using odor | |
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| spray, glues, cleaners, |
| causing products while | |||
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| chemicals, new carpet, |
| fireplace is running | |||
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| etc. (See IMPORTANT |
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| statement above) |
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| 2. | Gas leak. See Warn- | 2. | Locate and correct all | |||
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| ing statement above |
| leaks (see Checking Gas | |||
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| Connections, page 18) | |
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| Fireplace shuts off in | 1. Not enough fresh air is | 1. | Open window and/or door | ||||
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| available |
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| for ventilation | ||
| use (ODS operates) |
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| 2. | Low line pressure |
| 2. | Contact local natural gas | |||
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| company | |
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| 3. | ODS/pilot is partially | 3. | Clean ODS/pilot (see | |||
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| clogged |
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| Cleaning and Mainte- | |
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| nance, page 27) | |
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| Gas odor even when | 1. | Gas leak. See Warn- | 1. | Locate and correct all | |||
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| leaks (see Checking Gas | ||||
| control knob is in OFF |
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| Connections, page 18) | ||
| position |
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| 2. | Control valve defective | 2. | Replace control valve | ||||
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| Gas odor during | 1. | Foreign matter be- |
| 1. | Take apart gas tubing and | ||
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| remove foreign matter | ||||
| combustion |
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| and burner |
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| 2. | Gas leak. See Warn- | 2. | Locate and correct all | |||
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| ing statement above |
| leaks (see Checking Gas | |||
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| Connections, page 18) | |
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| Moisture/condensation | 1. Not enough combus- | 1. | Refer to Air for Combus- | ||||
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| tion/ventilation air |
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| tion and Ventilation | |||
| noticed on windows |
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| requirements (page 6) | ||
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