Solving color quality problems, 217 | Lexmark 26C0230, X54x, 26C0231

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Type setting from the Paper menu.

2Before sending the job to print, specify the correct type setting:

•For Windows users, specify the type from Print Properties.

•For Macintosh users, specify the type from the Print dialog.

Uneven print density

Replace the black and color imaging kit.

Solving color quality problems

This section helps answer some basic color-related questions and describes how some of the features provided in the Quality menu can be used to solve typical color problems.

Color misregistration

Color has shifted outside ofthe appropriate area or has been superimposed over another color area. These are possible solutions. Try one or more of the following:

A TONER CARTRIDGE MAY BE DEFECTIVE

Remove and reinstall the toner cartridges.

Troubleshooting

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Lexmark 26C0230, X54x, 26C0231, X544DN manual Solving color quality problems, Uneven print density, Color misregistration, 217

Contents

August Users Guide Contents Copying Paper and specialty media guide Faxing Mailing 101 Customizing fax settings 149 109163 194 191 199 239 222Page Safety info rm ation Page Finding information about the printer Learnin g about the printer Click Technical Support Selecting a location for the printer 100 mm 3.9 482.6 mm 19 360 mm 14 Basic functions of the scanner Printer configurationsBasic models Using the scanner glass Using the ADFUnderstanding the ADF and scanner glass Understanding the printer control panel Selections and settings Display area Learning about the printer Learning about the printer Left arrow Indicator light Back Keypad Front USB port Shortcuts Hook Options Resolution Installing a memory card Installing internal optionsAdd itional p rinter se t up Available options Additional printer setup Use the illustration below to locate the connector Notches Ridges Installing a flash memory or font card Additional printer setup Use the illustration below to locate the connector Plastic pins Metal pins Installing a 650-sheet duo drawer Installing hardware optionsPage Attaching cables Printing menu settings pages Verifying printer setupPrinting a network setup Installing printer software Setting up the printer softwareUpdating available options in the printer driver Windows XP Linking and unlinking trays Load in g pape r a nd s p ecialty mediaLinking trays Unlinking trays Configuring Universal paper settings Setting the Paper Size and Paper TypeSpecify a unit of measurement Specify the paper height and width Loading the standard 250-sheet trayPage Loading the optional 650-sheet duo drawer Using the multipurpose feeder Tab Stack height limiter For Windows users Using the manual feederFor Macintosh users Page Pap er and specialty m e dia g uide Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Storing paper Supported paper sizes, types, and weightsPaper sizes supported by the printer Paper types supported by the printer Standard 250-sheet Optional 550-sheet Tray Tray Paper types and weights supported by the printer Input capacities Paper capacities Output capacity Using recycled paper and other office papers Printing a document Prin ting Printing on specialty media Tips on using letterhead Tips on using envelopes Tips on using transparenciesPage Printing from a flash drive Tips on using card stockPage Printing information pages Printing photos from a PictBridge-enabled digital cameraPrinting a font sample list Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Printing a directory list Click Hardware and Sound Click Printers Cop ying Copying using the ADFMaking copies Making a quick copy Copying photos Copying using the scanner glassCopying on specialty media Copying to transparencies Copying to letterhead Customizing copy settingsCopying from one size to another Copying on both sides of the paper duplexing Making a copy lighter or darker Reducing or enlarging copies Adjusting copy quality Copying multiple pages onto a single sheet Placing separator sheets between copies Improving copy quality Canceling a copy job Mailing Setting up the e-mail functionGetting ready to e-mail Setting up the address book Creating an e-mail shortcut using the Embedded Web ServerSending an e-mail using the keypad Mailing a document Using the address book Sending an e-mail using a shortcut numberManually entering an e-mail address Sending an e-mail using the address book Canceling an e-mail Getting the printer ready to fax Faxing Using the printer control panel for fax setup Initial fax setup Choosing a fax connection Using the Embedded Web Server for fax setup Connecting to a DSL service Connecting to an analog telephone line Connecting to a PBX or Isdn system Connecting to a Distinctive Ring Service Page Faxing Country/region Connecting to an adapter for your country or region Faxing Page Austria, Germany, and Switzerland Connecting to a computer with a modem Page Setting the date and time Setting the outgoing fax name and number Turning daylight saving time on or off Page Save as Shortcut appears Customizing fax settings Using shortcuts and the address bookUsing fax destination shortcuts Using the address book Sending a fax at a scheduled time Making a fax lighter or darkerViewing a fax log Content Canceling an outgoing faxUnderstanding fax options Original Size Improving fax quality ResolutionHolding and forwarding faxes Darkness Ldss Forwarding a fax Scanning to a computer Scanning to a computer or USB flash memory device Press Start To Begin appears Scanning to a USB flash memory device Understanding the Scan Center features Using the Scan Center softwareUnderstanding scan to computer options Improving scan quality Using the ScanBack Utility Using the ScanBack utility100 Avoiding jams Clearing jamsPaper tray recommendations Paper recommendations 102 Understanding jam numbers and locations 103 Paper jam 104 105 106 107 108 Menus list Und ersta ndin g prin t e r men us109 Supplies menu Default Source menuPaper menu 110 111 Size/Type menu Manual Paper Type 112 113 Paper Texture menu 114 115 Paper Weight menu 116 Paper Loading menu 117 Custom Types menu Custom Scan Sizes menu Universal Setup menu118 Reports menu Reports menu119 Active NIC menu Network/PortsNetwork menu 120 121 Wireless menu 122 USB menu 123 General Settings menu Settings menu124 Formats the printer date Formats the printer time 125 126 127 Copy Settings menu Original Size 128 129 Fax Settings menu 130 Fax Send Settings 131 132 133 Fax Receive Settings 134 Fax Log Settings Flash Drive menu Flash Drive menu135 136 137 Print Settings Setup menu Print SettingsFinishing menu 138 139 140 Quality menu 141 142 Utilities menu PCL Emul menu PostScript menu143 144 145 Image menu 146 PictBridge menu 147 Set Date and Time Time Zone Europe and Africa 148 Und ersta nding prin t e r message s List of status and error messages Dialing Color LowFax complete Fax failed Maintenance Ladp connection errorInvalid Engine Code Invalid Network Code Power Saver Menus disabledNo analog phone line No answer Reading error Remove drive Printing errorProgramming Code Reading data Replace PC Kit Replace color cartridgeScan Document Too Long Scan to USB failed USB drive disabled Unsupported ModeTray x Missing Unsupported USB device, please remove Ppds Font Error Insufficient memory to support Resource Save featureYy Replace Unsupported color Cartridge Short paper Standard USB Port Disabled Network x Software ErrorToo many flash options installed Defective flash detected Incompatible tray Too many trays attachedReplace waste toner box Yy Waste toner box missing Paper Jam Check Duplex Yy Paper jam area name24x Paper Jam Check Tray 159 Paper Missing ADF Scanning JamsFlatbed Cover Open ADF Jam Scanner Auto Disabled Scanner Disabled940.01 941.01 942.02 Service message943.02 162 Storing supplies Main taining th e prin t erChecking the status of supplies Conserving supplies Ordering toner cartridges Ordering supplies164 Ordering a waste toner bottle Ordering imaging kits165 Replacing the waste toner bottle Replacing supplies166 167 168 169 Replacing a black imaging kit 170 171 172 173 174 175 Replacing a black and color imaging kit 176 177 178 179 180 Replacing a toner cartridge 181 182 Replacing a developer unit 183 184 185 186 187 Recycling Lexmark products Cleaning the exterior of the printer188 Moving the printer Cleaning the scanner glassBefore moving the printer 189 Shipping the printer Moving the printer to another location190 Adm inistra tiv e support Adjusting Power Saver191 Setting up e-mail alerts Using the Embedded Web Server192 193 Viewing reports Solving printing problems Solving basic printer problemsError message about reading USB drive appears Troublesho oting Job takes longer than expected to print Jobs do not print195 Incorrect characters print Job prints from the wrong tray or on the wrong paperTray linking does not work Large jobs do not collate Unexpected page breaks occur Solving copy problemsCopier does not respond Scanner unit does not close 198 Poor copy quality Partial document or photo copies Solving scanner problemsChecking an unresponsive scanner 199 Scanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality 200 Partial document or photo scans Solving fax problemsCannot scan from a computer Caller ID is not shown 202 Cannot send or receive a fax 203 Can send but not receive faxes Received fax has poor print quality Can receive but not send faxes204 Blocking junk faxes Solving option problems205 Multipurpose feeder Drawers206 Memory card Solving paper feed problemsPaper frequently jams That jammed does not reprint after you clear the jam Blank pages Solving print quality problemsCharacters have jagged or uneven edges 208 Dark lines Clipped imagesGray background 209 Light colored line, white line, or incorrectly colored line Incorrect margins210 Toner Cartridge MAY be Defective Print irregularities Paper curl211 Has the Paper Absorbed Moisture DUE to High HUMIDITY? Skewed print Repeating defectsPrint is too light 212 213 Check the DARKNESS, BRIGHTNESS, and Contrast SettingsMake Sure Color Saver is SET to OFF Toner Cartridge MAY be LOW 214 Print is too dark Toner fog or background shading appears on Solid color pagesToner rubs off 215 Transparency print quality is poor Toner specks216 Uneven print density Solving color quality problemsColor misregistration 217 218 FAQ about color printing 219 Printed page appears tinted. Can I adjust the color? 220 What are detailed Color Samples and how do I access them? 221 Embedded Web Server does not open Edition notice Product information222 223 Trademarks Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Exposure to radio frequency radiation 225 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 226 Noise emission levels Temperature information227 228 229 South Africa telecommunications notice Utilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera Static sensitivity notice Power consumptionLaser notice Laser advisory label 232 Statement of Limited Warranty 233 Limited warranty Limitation of liability 234 235 Lexmark Software Limited Warranty and License Agreements 236 237 Microsoft Corporation Notices 238 Numerics Index239 Photos Placing separator sheets between copies 240 241 242 Computer Partial document or photo scans 243 Diamonds 244 245