Scan was not successful, Poor scanned image quality | Lexmark X54x

Scan was not successful

These are possible solutions. Try one or more of the following:

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

AN ERROR MAY HAVE OCCURRED IN THE PROGRAM

Turn off and then restart the computer.

Scanning takes too long or freezes the computer

These are possible solutions. Try one or more of the following:

OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING

Close all programs not being used.

THE SCAN RESOLUTION MAY BE SET TOO HIGH

Select a lower scan resolution.

Poor scanned image quality

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

THE SCANNER GLASS MAY BE DIRTY

Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 189.

ADJUST THE SCAN RESOLUTION

Increase the resolution of the scan for a higher quality output.

CHECK THE QUALITY OF THE ORIGINAL DOCUMENT

Make sure the quality of the original document is satisfactory.

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Troubleshooting

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Lexmark X54x Scan was not successful, Scanning takes too long or freezes the computer, Poor scanned image quality, 200

Contents

Users Guide August Contents Paper and specialty media guide Copying Mailing Faxing Customizing fax settings 101 163 109149 191 194 199 222 239Page Safety info rm ation Page Learnin g about the printer Finding information about the printer Selecting a location for the printer Click Technical Support 100 mm 3.9 482.6 mm 19 360 mm 14 Basic models Printer configurationsBasic functions of the scanner Using the ADF Using the scanner glassUnderstanding the ADF and scanner glass Understanding the printer control panel Selections and settings Display area Learning about the printer Learning about the printer Left arrow Indicator light Back Keypad Front USB port Shortcuts Hook Options Resolution Installing internal options Installing a memory cardAdd itional p rinter se t up Available options Additional printer setup Use the illustration below to locate the connector Notches Ridges Installing a flash memory or font card Additional printer setup Use the illustration below to locate the connector Plastic pins Metal pins Installing hardware options Installing a 650-sheet duo drawerPage Attaching cables Printing a network setup Verifying printer setupPrinting menu settings pages Updating available options in the printer driver Setting up the printer softwareInstalling printer software Windows XP Load in g pape r a nd s p ecialty media Linking and unlinking traysLinking trays Unlinking trays Specify a unit of measurement Setting the Paper Size and Paper TypeConfiguring Universal paper settings Loading the standard 250-sheet tray Specify the paper height and widthPage Loading the optional 650-sheet duo drawer Using the multipurpose feeder Tab Stack height limiter For Macintosh users Using the manual feederFor Windows users Page Paper guidelines Paper characteristicsPap er and specialty m e dia g uide Selecting preprinted forms and letterhead Paper sizes supported by the printer Supported paper sizes, types, and weightsStoring paper Paper types supported by the printer Paper types and weights supported by the printer Standard 250-sheet Optional 550-sheet Tray Tray Paper capacities Input capacities Using recycled paper and other office papers Output capacity Prin ting Printing a document Tips on using letterhead Printing on specialty media Tips on using transparencies Tips on using envelopesPage Tips on using card stock Printing from a flash drivePage Printing a font sample list Printing photos from a PictBridge-enabled digital cameraPrinting information pages Canceling a print job Canceling a print job from the printer control panelCanceling a print job from the computer Printing a directory list Click Hardware and Sound Click Printers Copying using the ADF Cop yingMaking copies Making a quick copy Copying using the scanner glass Copying photosCopying on specialty media Copying to transparencies Copying from one size to another Customizing copy settingsCopying to letterhead Copying on both sides of the paper duplexing Reducing or enlarging copies Making a copy lighter or darker Adjusting copy quality Placing separator sheets between copies Copying multiple pages onto a single sheet Canceling a copy job Improving copy quality Getting ready to e-mail Setting up the e-mail functionMailing Creating an e-mail shortcut using the Embedded Web Server Setting up the address bookSending an e-mail using the keypad Mailing a document Manually entering an e-mail address Sending an e-mail using a shortcut numberUsing the address book Canceling an e-mail Sending an e-mail using the address book Faxing Getting the printer ready to fax Initial fax setup Using the printer control panel for fax setup Using the Embedded Web Server for fax setup Choosing a fax connection Connecting to an analog telephone line Connecting to a DSL service Connecting to a PBX or Isdn system Connecting to a Distinctive Ring Service Page Faxing Connecting to an adapter for your country or region Country/region Faxing Page Austria, Germany, and Switzerland Connecting to a computer with a modem Page Setting the outgoing fax name and number Setting the date and time Turning daylight saving time on or off Page Save as Shortcut appears Using shortcuts and the address book Customizing fax settingsUsing fax destination shortcuts Using the address book Viewing a fax log Making a fax lighter or darkerSending a fax at a scheduled time Canceling an outgoing fax ContentUnderstanding fax options Original Size Resolution Improving fax qualityHolding and forwarding faxes Darkness Forwarding a fax Ldss Scanning to a computer or USB flash memory device Scanning to a computer Scanning to a USB flash memory device Press Start To Begin appears Using the Scan Center software Understanding the Scan Center featuresUnderstanding scan to computer options Improving scan quality 100 Using the ScanBack utilityUsing the ScanBack Utility Clearing jams Avoiding jamsPaper tray recommendations Paper recommendations Understanding jam numbers and locations 102 Paper jam 103 104 105 106 107 108 109 Und ersta ndin g prin t e r men usMenus list Default Source menu Supplies menuPaper menu 110 Size/Type menu 111 112 Manual Paper Type Paper Texture menu 113 114 Paper Weight menu 115 Paper Loading menu 116 Custom Types menu 117 118 Universal Setup menuCustom Scan Sizes menu 119 Reports menuReports menu Network/Ports Active NIC menuNetwork menu 120 Wireless menu 121 USB menu 122 123 124 Settings menuGeneral Settings menu 125 Formats the printer date Formats the printer time 126 Copy Settings menu 127 128 Original Size Fax Settings menu 129 Fax Send Settings 130 131 132 Fax Receive Settings 133 Fax Log Settings 134 135 Flash Drive menuFlash Drive menu 136 Print Settings 137 Print Settings Setup menuFinishing menu 138 139 Quality menu 140 141 Utilities menu 142 143 PostScript menuPCL Emul menu 144 Image menu 145 PictBridge menu 146 Set Date and Time 147 148 Time Zone Europe and Africa List of status and error messages Und ersta nding prin t e r message s Color Low DialingFax complete Fax failed Ladp connection error MaintenanceInvalid Engine Code Invalid Network Code Menus disabled Power SaverNo analog phone line No answer Printing error Reading error Remove driveProgramming Code Reading data Replace color cartridge Replace PC KitScan Document Too Long Scan to USB failed Unsupported Mode USB drive disabledTray x Missing Unsupported USB device, please remove Insufficient memory to support Resource Save feature Ppds Font ErrorYy Replace Unsupported color Cartridge Short paper Network x Software Error Standard USB Port DisabledToo many flash options installed Defective flash detected Too many trays attached Incompatible trayReplace waste toner box Yy Waste toner box missing Yy Paper jam area name Paper Jam Check Duplex24x Paper Jam Check Tray 159 ADF Scanning Jams Paper MissingFlatbed Cover Open ADF Jam Scanner Disabled Scanner Auto Disabled940.01 941.01 Service message 942.02943.02 162 Main taining th e prin t er Storing suppliesChecking the status of supplies Conserving supplies 164 Ordering suppliesOrdering toner cartridges 165 Ordering imaging kitsOrdering a waste toner bottle 166 Replacing suppliesReplacing the waste toner bottle 167 168 Replacing a black imaging kit 169 170 171 172 173 174 Replacing a black and color imaging kit 175 176 177 178 179 Replacing a toner cartridge 180 181 Replacing a developer unit 182 183 184 185 186 187 188 Cleaning the exterior of the printerRecycling Lexmark products Cleaning the scanner glass Moving the printerBefore moving the printer 189 190 Moving the printer to another locationShipping the printer 191 Adjusting Power SaverAdm inistra tiv e support 192 Using the Embedded Web ServerSetting up e-mail alerts Viewing reports 193 Solving basic printer problems Solving printing problemsError message about reading USB drive appears Troublesho oting 195 Jobs do not printJob takes longer than expected to print Job prints from the wrong tray or on the wrong paper Incorrect characters printTray linking does not work Large jobs do not collate Solving copy problems Unexpected page breaks occurCopier does not respond Scanner unit does not close Poor copy quality 198 Solving scanner problems Partial document or photo copiesChecking an unresponsive scanner 199 Scan was not successful Scanning takes too long or freezes the computerPoor scanned image quality 200 Solving fax problems Partial document or photo scansCannot scan from a computer Caller ID is not shown Cannot send or receive a fax 202 Can send but not receive faxes 203 204 Can receive but not send faxesReceived fax has poor print quality 205 Solving option problemsBlocking junk faxes 206 DrawersMultipurpose feeder Solving paper feed problems Memory cardPaper frequently jams That jammed does not reprint after you clear the jam Solving print quality problems Blank pagesCharacters have jagged or uneven edges 208 Clipped images Dark linesGray background 209 Incorrect margins Light colored line, white line, or incorrectly colored line210 Toner Cartridge MAY be Defective Paper curl Print irregularities211 Has the Paper Absorbed Moisture DUE to High HUMIDITY? Repeating defects Skewed printPrint is too light 212 Check the DARKNESS, BRIGHTNESS, and Contrast Settings 213Make Sure Color Saver is SET to OFF Toner Cartridge MAY be LOW Print is too dark 214 Solid color pages Toner fog or background shading appears onToner rubs off 215 216 Toner specksTransparency print quality is poor Solving color quality problems Uneven print densityColor misregistration 217 FAQ about color printing 218 Printed page appears tinted. Can I adjust the color? 219 What are detailed Color Samples and how do I access them? 220 Embedded Web Server does not open 221 222 Product informationEdition notice Trademarks 223 Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Exposure to radio frequency radiation 225 226 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 227 Temperature informationNoise emission levels 228 South Africa telecommunications notice 229 Using this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera Power consumption Static sensitivity noticeLaser notice Laser advisory label Statement of Limited Warranty 232 Limited warranty 233 234 Limitation of liability Lexmark Software Limited Warranty and License Agreements 235 236 237 238 Microsoft Corporation Notices 239 IndexNumerics 240 Photos Placing separator sheets between copies 241 242 243 Computer Partial document or photo scans 244 Diamonds 245